Synaptic pointer is no longer scrolls or zooms, moves the cursor. My HPSimple Pass does not work either.

I have a HP Pavilion dm4 (2010), and there are 3 days my synaptic pointer stopped through the operation device of slide two fingers to scroll and zoom by opposition or reposition figures. This happened at the same time I had a rep of Norton Antivirus instruct me to delete temporary files on my computer because my computer iliteracy. After I deleted what I was asked to delete, both my pointer and simplepass finger drive has stopped working.

How can I fix it? Or do I remember Norton?

Go to device-> slot Manager "Mice and other pointing devices" double click on your Synaptics pointer-> click on the driver tab, if the button "Roll back driver" is active, click on it or click the button 'Update driver... '. "-> choose"Browse my computer for driver software ".

For your fingerprint reader SimplePass see this:
Install and use the HP SimplePass fingerprint reader
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02518653&tmp_task=useCategory&LC=en&DLC=en&cc=us&destPage=siteHome&tool=&query=DM4-1150ea&product=4314524#n178

You may need to download your Synaptics and SimplePass:
Support for drivers &
http://welcome.HP.com/country/us/en/support.html
Enter the model number of your product HP Pavilion dm4
Then select from the list
Select your operating system
Choose your drivers under driver, keyboard and other pointing devices and software security

I hope I could help

Tags: Windows

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