Sync does not work after reinstalling Windows 7

Sync works great between my Windows 7 Desktop and 8.1 tablet. The PC got a clean installation of Windows this weekend and now Sync does not work. I do not receive my bookmarks/history/etc on the desktop.

-Two versions of Firefox are updated (40.0.2)
-J' read the troubleshooting and installation FAQs
-I am able to sign in sync on both computers
-For the signature, I get a popup saying that Sync will begin momentarily and an e-mail notification. Nothing happens tho.

I suspect that the problem is related to this 'new' version of Sync. I tried to follow the FAQ "Updated to the new version of Sync", I took off the two devices, I checked both are on the latest version of Firefox, but the next step is to create a new account to sync and it doesn't let me do, I plug my email and get "account already exists." What Miss me?

The new profile created from the clean windows installed a fusion with other devices? Check the device to see if it retains profile data.

Have you changed the password? This would stop all data from previous synchronization that was not local.

If you go down this road of troubleshooting, the account must be deleted first. However to prevent data loss, you can click on remove account from accounts.firefox.com and then re - sign up.

Tags: Firefox

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