sync iTunes wants to erase my iphone

I know this is asked very often - but looking at responses I'm not sure of the exact situation that I am.

The situation:

A library itune on windows 10, itune version 12.4.1.6 - all iphones are 6 or 6plus on the latest ios created with a camera that was on Apple ID "A".

1 iPhone (6) with the apple ID has been used to create and synchronize with this itune library. It still works.

IPhone 2 (a 6 +) started with the apple A ID and I remember well sync was working (but I'm not sure)

Then 2 Iphone replaced by apple ID B appelid

There's a family shares Apple ID B ID apple has.

< some time pass >

now when you try to sync, itunes considers the iphone 2 was not synchronized to the library on the computer and ask to erase everything. It's my wifes iphone, so I don't want to compromise my weding on itune behavior

My questions:

1 / How can I be sure of the origin of "synchronize with the new library" iphone2 plugged. And this might be impossible - but in case an investigation is possible I am ready to dig it.

2 / then what would be the best approach to get "iphone2/appleid 2" sync with this library providing I lack nothing that could have been purchased on ' iphone 2' or the recovery of as magically the lost link (Finally I can always dream, but who knows before you ask...) "."

Thank you very much for any pointer - and maybe this is very well known. In this case sorry for pushing an open door.

Best regards

Sébastien.

See recover your iTunes from your iPod or an iOS device.

TT2

Tags: iTunes

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