synchronization Palm111xe on another computer

I want to use another computer to synchronize my palm111xe. I couldn't find my old software so I downloaded 4.1.4 of the Palm. Computer running Windows XP. Course, I followed the instructions correctly, but it will recognize my Palm Pilot in the ready to sync cradle. I ran the software when I finally tried. Any suggestion would be appreciated. Thank you. Tom has.

What error do you get?

When you installed palm desktop, did you create the same username you have on your handheld? To check, go to hotsync on your handheld and look in the upper right of this screen. Is this the same username name you're sync'ing to Palm desktop? If this isn't the case, create the user name and try to synchronize again.

Click on the following link for the Web page of kb.palm.com for the article about HotSync troubleshooting: start here.

http://www.Palm.com/cgi-bin/cso_kbURL.cgi?id=2630

Click on the following link for the Web page of kb.palm.com for the article about HotSync under Windows XP (part I).

http://www.Palm.com/cgi-bin/cso_kbURL.cgi?id=28618

For reference purposes, click the following link to the support page for your device on the kb.palm.com Web page.
http://KB.Palm.com/wps/portal/KB/common/article/47831_en.html#palm3xe

There are links on the page the user Troubleshooting Guide, how to, downloads, etc.

Tags: HP Tablets

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