Synchronizing stuck blackBerry Smartphones...

Similar Questions

• Fast forward music stuck blackBerry Smartphones

  My curve is stuck in play all the fast forward music.  I see that others have had a similar problem in the past but no solution has been published. Clearly, a software bug in the RIM (as usual), how to reset without losing all my data?

  Curve 8520 v 5.0.0.681

  A battery pull reset it in normal mode, but I was hoping there was something less drastic that I lost the data in the past.

• OUTLOOK CALENDAR DO NOT SYNCHRONOUS 0X800400FB3 blackBerry smartphones

  MY CALENDAR WIL NOW NOT SYNCH HAVING WORKED PERFLECTLY. It ACCOUNT ALL THE DATA ENTRIES BUT FREEZES a particular ENTRY (NOT KNOWN) AND is ABANDONED.

  I UNINSTALLED THE SOFTWARE, I TALKED TO THE TECHNIQUE AT VODAFONE SUPPORT

  I TRIED THE ONE-WAY SYNCHRONIZATION ONLY

  I HAVE SPEND NOTWHERE AND LOST A LOT OF TIME

  ANY HELP? CALL 07785 514831

  Did you follow the steps in the link I posted? It should show you how to turn the logs. Once do you that, try the synchronization again and then when it fails, go look at the logs.

  My guess is that you have a calendar item that is a problem. You can also try to limit in determining what items you have added since the last successful synchronization.

  It may take some time, but with some detective work that you can figure out which one is causing the problem. In the past, calendar with attachments items caused problems. But I also had items without attachments cause problems so it is hard to say.

• Stuck blackBerry Smartphone email status icon

  Hi all.  I just started a new plan with Sprint last Friday and bought a BB Curve 8330 m (red, not that it matters, but it is really easy on the eyes). I was a guy of mobile windows for years... I am always with my line of work (Samsung Omnia/Verizon)...but I really like the BB experience so far.

  In any case, on the issue.

  I have set up my various email accounts; 1 hotmail, yahoo 1, 1 gmail.  Everything goes well with the installation program, but now I'm having a problem with my e-mail status icon.  I have noticed that the icon should always be 1 email.  I went to each account and earlier marked as read, always 1 notification.  I went back in and deleted front of each account, still shown on the icon 1.  I went through all call lists and the app facebook, marked all read, then deleted. Always have the icon showing 1 email.  After looking a little closer, I realized when I go on the hotmail icon he showed (1), but the opening was nothing in there.  So I deleted my hotmail account and released in market the phone but still have the icon.  Since then, I've deleted all 3 accounts and added them and I still have this 1 email notification.  AGGHHH.

  So I'm out of ideas at this point, short a complete reset of the phone.  I just thought I ask here before wiping.  Is this something that escapes me?

  Sprint

  8330 m

  4.5.0.131 (Platform 3.4.0.25)

  Thank you

  Dwain

  Connect DTM, click backup/restore, click Advanced

  delete the database of messages and remove the battery

• BlackBerry smartphone App error 602 stuck in a loop

  My Curve 9360 has been freezing a lot recently so I decided to check the software updates - there were many - but now I'm stuck.

  I finished the backup and installation process, but the phone restarts. Whenever he tries, I get "App Error 602". I tried the sofy and the hard reset, but I'm stuck in the cycle and my phone does not illuminate!

  Help please!

  You can try Safe Mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, if it runs stable, you might be able to perform other activities.

  Otherwise, you should also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry smartphones blackberry bold 9900 stuck on 80% of its restart

  The cat was on my bold 9900 when suddenly it restarts automatically. He stuck around 80% of reset on the screen and did not move. Battery and SIM, at the beginning it was rebooted fine but stops again at the same place (about 80%) and did not move. What should I do?

  When you get a chance, do a battery pull.  When the red light goes on the front of the phone, hold down the back button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

  Have you recently installed something, or using a custom theme?  If so, uninstall it.  If it gets stuck again on restart, I would recommend a reload of software.

  Two methods of reloading of the software:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  force detect the BlackBerry smartphone by using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• Loading stuck to blackBerry Smartphones

  Hello

  (Similar to a previous post problem: stuck on the update)

  I have a Bold 9700 a little over 2 years now.  I downloaded the Blackberry Desktop software on the RIM site so that I could update my phone OS 5 to 6 of the OS. What I've read here OS6 is not a good idea for the Bold 9700 as I found it.

  So here's the problem, I updated the operating system via the Blackberry Desktop Softwqare and everything was fine until the whole 5 minutes later the phone froze and since then not able to get it running. I think there somethnig to see with an App (iTookThisOnMyPhone) that is causing the problem. The phone turns on eventually (after several battery grips and 1 hour wait), but I can't go to the menu as the clock appears on the screen.

  I think to repair (given by Blackberry Desktop Software solution) is however kind I can keep the data on the phone? Should there be a backup of file when I have updated OS5 to OS6?

  Thanks for any help

  Hello

  A few thoughts for you...

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  FYI... in response to your earlier question, yes it must be a backup file on your PC to all your data. If you have taken a backup manually, it will be everywhere where you placed it. In addition, when you perform an update via the PC, the software offers to take a backup - as long as you do not defeat this offer, then there will be a backup file on your PC. The desktop software should have the location for the backup files stored... Look at this configuration in the desktop software. Also, search your entire hard drive for files with the extension IPD or BBB (it depends on the version of the desktop software you are using). The results will tell you what you have available, with naturally those with the most recent date/time stamps being the more logical choice for you.

  For a stable start to the BB, you can also try Safe Mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient.

  For the drastic recovery, here are a few things:

  • KB27956 How to recover a BlackBerry smartphone from any State
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry
  • http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

  Good luck and let us know!

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• BlackBerry Smartphones BB App world and additive of service payment BB... stuck in a loop

  Hello

  I have a blackberry id. Seems to work very well. BB App world installed on my latest version of phone.

  When I click on "I agree" the dialog box disappears, but when I click on my new world «The BB App world» and BB payment service additive... "dialog box is displayed again.

  Help, please

  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry smartphone error synchronizing Calendar using Desktop Manager 4.7, Outlook 2003, on the storm

  I just installed Desktop Manager on my PC (Windows XP).

  Contacts sync fine.

  Calendar does not synchronize:

  "Schedule of playback device" is fine.

  "Treatment device calendar" is fine.

  'Reading of MS Outlook calendar' is where the error occurs:

  Desktop Manager starts to read Outlook 988 items and constantly stops at the point #227, with one of the two error messages:

  (1) ' reported Intellisync, unknown error"or

  (2) 'operation ended unexpectedly.'

  I followed the directions for:

  How to enable advanced logging for Intellisync because of the failure of the synchronization to the BlackBerry smartphone

  to

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB01451&SLIC...

  This operation required that I change the iloptcfg.cfg file.

  Still no luck. any suggestions?

  around on this issue... the only way I found to fix this was to reset the device completely and synchronize "fresh" from my computer. Note: has happened since then, and every time that it is when I use the camera to change a recurring APPT. For now, my lessons learned: whenever I need to edit or delete a recurring appt, I do it from the computer so I do not get locked out of sync to the storm.

• BlackBerry Smartphones Blackberry not syncing with Gmail

  My Blackberry Bold 9900 stopped sync with Gmail. I only synchronize e-mail, contacts, or calendar. I mainly use Gmail site on my PC to read and delete emails. I have more than 70 unread e-mails on my Blackberry that were already deleted from the Gmail Web site. The option 'balance' has no effect. I can receive new Gmail on Blackberry messages, but if I have to 'Mark as read' or 'Clear' an email actions does not sync with the Gmail Web site. The same is true if I 'Mark as read' or 'Delete' an email on Gmail Web site. The actions are not synchronized with the Blackberry. I have 2 Android devices and a Windows Phone that syncs with Gmail without a problem. I just have the problem on my Blackberry.

  My device information:

  BlackBerry Bold 9900

  7.1 bundle 2435 (v7.1.0.862, platform 5.1.0.662)

  Reconciliation of BlackBerry e-mail settings:

  Delete on: mailbox & Pocket

  Wireless reconcile: checked

  On conflicts: mailbox WINS

  Gmail settings:

  Inbox, and garbage are included in IMAP feeds

  Also, I tried to delete Gmail from Blackberry account. When I did he told me he would remove all Gmail messages from the phone but it moved all the Gmail unread messages in my main mailbox. (I keep Gmail and Exchange separate emails on my Blackberry). It is also impossible to select multiple messages at the same time to remove if they are not in a consecutive order.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Update on 9360 bb curve blackBerry Smartphones software

  Hello

  my phone needed to update the software so I chose for her to do. However, it has reached the stage where it is back up my data, but it has now ceased on 12% overal completion for several hours. I took battery out and tried again, but it has again reached the same point and doesn't seem to make any progress.

  Any suggestions on what I should do? is there a problem with my phone or does it take time?

  Help!

  Nicola

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Turn off wireless sync blackBerry Smartphones

  BlackBerry Bold 9700, Version 6, Bundle, 1879 (v6.0.0.448, platform 6.6.0.124).

  BlackBerry Desktop Software: 6.1.0.35 Bundle 34 out June 7, 2011.

  Windows 7 (64-bit), Office 2010 (64-bit)

  On the Blackberry Desktop Software, I select the organizing element on the left menu and see the following:

  (selected) <-->Microsoft Outlook calendar

  (selected MemoPad <-->Microsoft Outlook

  (not selected) Address book (wireless sync)

  (selected) <-->Microsoft Outlook tasks

  In practice, my (Outlook and Blackberry) address books are not synchronized at all.

  The help function directs a as follows:

  Turn off wireless sync

  To synchronize your organizer data, you must turn off sync wireless for each data type of Organizer you want to sync using the BlackBerry® Desktop Software.

  1. On your BlackBerry® smartphone, in calendar, Contacts application, tasks of application or Notepad application, press the Menu key > Options.
  2. If necessary, click a calendar or contact list.
  3. Change the wireless synchronization in No. field or uncheck the wireless sync.
  4. Press Menu > Save.

  In step 1, I can choose one of the apps, but don't get anything like wireless sync options.

  At the top of the Blackberry home screen where the status of telephone network, there is an option to enable or disable the Wi - Fi connection, but after having turned off here, it still does not allow me to sync my address book via the connection cable PC/phone.

  Where and how can I turn off wireless sync so I can sync via cable?

  Try this and do the reverse operation:
  http://BTSC.webapps.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB0...