t print a word on my printer HP C5200 document

I just typed a letter on Word, but when I tried to print it I get the message that he had problems with the active printer. I'd be happy if someone could suggest a solution. Mary Langridge

What is the exact error message, if any?
The problem is specific to Word documents only?

You can try to run Fixit from here:

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Tags: Windows

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