T5335z HP Smart / thin / Zero Client

Hello

We have encounterd a few problems with the T5335Z after the update of the firmware at: Z5D43203 Rev 1 of June 6, 2013

installed via the USB port as shown: (HTML removed due to rejection of forum - update via the HP website)

Since the firmware update, we found the following:

During the post you see: "init: hostname main process (151) last updated status 1" (no big deal)

After the prompt connection, popup spontaneously for this device

"The host name of the Client has been updated by the DHCP server. The system must restart now for this change to take effect.

It has a progress bar backwards, inviting them to restart. (This is not recurring if the user clicks ignore)

It is a bit of a problem, because customers are likely to report an outage / blame no problems on this prompt.

We had to update the firmware in order to get access to the admin / Certificate Manager, in order to update a root certificate that changed in 2010 (I guess as the Debian / Ubuntu image the TC is based on the date of before that) in order to allow the TC to connect to our Citrix servers.

We tried:
Reset to the factory settings
tested on several LAN (we are a provider of managed services, with multiple clients using transport CANADA)
change the host name
unlock the file system and check the host and host names of the differences files

DHCP is provided by Cisco routers in this case.

Any suggestions?

See you soon

Tony

Hello Tony-CCS,

Your system is one of our business units.

Your question may be better answered on our business forums.

Here is a link to business forums.

Tags: HP Desktops

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