T560 - USB Skyris 445 m external webcam installed but does not

I don't know what it is... but the camera refuses to work exclusively on the Lenovo T560. Yet, it works on ALL the other machines I tested (including other laptops and other machines running windows 10)

It's the camera, what I'm trying to troubleshoot:

I install this camera using the driver from the manufacturer (I tried 2 of them) and it seems to install properly (in the Device Manager, everything is green AND the full name of the camera is set correctly).

Yet, when I try to use the camera by using the software provided by the manufacturer, I get "error, not enough band width and the camera is in use by another program."

I tested all drivers. I tried all USB ports. I tried deleting all the software that can potentially interfere with the laptop.

Hell, I even re-installed Windows 10 FROM SCRATCH just to test it... and yet, he refuses to work so that all other machines seems to work very well with it. The kicker is that it is not the first device which refuses to the laptop.

So, what's the problem? Why the laptop is so that all the other machines I've tested perfectly functioning problems with external USB cameras.

I'm panicking here because I bought this laptop EXCLUSIVELY to use this device.

It solved!

It turns out that the update of Microsoft Windows 10 birthday broke millions of external webcams in the world. (Good job Microsoft, you owe me a good 18 hours)

Had to go back to the previous update (which I was lucky enough to be able to do... because I received the laptop after the update has been applied).

The previous version of Windows is fixed at all. (Windows 2015 Nov 10 to build 1511).

Tags: ThinkPad Notebooks

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