Tandberg 1700 light green but no display

Our Tandberg 1700 will not start.  It has a green light but no screen.  When I press a button on the remote control, the green light flashes.  I opened a hyperterminal and it seems to be looping in a large number of messages such as 0x139ffd40, pool_mss and 0x13a00340, audcamtrack_process and then starts the boot all over again.  I did the factory reset command (eee) seems to work but when I restart the system it goes back to the same loop.  Does anyone know what anyone else I could try?


Sounds very similar to a problem in this thread: https://supportforums.cisco.com/discussion/12156181/tandberg-mxp-3000-stuck-boot-loop-and-break-keys-not-working.

You can use the pause button to get to a CLI, then try to re - load the firmware?

Otherwise, you must connect a call with the TAC, probably for a hardware replacement.

Remember the frequency responses and mark your question as answered as appropriate.

Tags: Cisco Support

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