X476dw - MacOS 10.09 Scan image in green, but in the pdf file is gray

Hello. When I scan the logo of our company in green, the PDF displays the logo in grey. I have not tried with other colors.

The second problem is: when I scan a document with 2 logos, extracts JPEG, it extracted in 2 jpeg files, each file for each logo. But works well with Windows 7 PCs.

I use the driver HP Officejet Pro X476dw MFP Software complete Solution - 10.6 of Mac OS X v10.7, v10.8 v10.9 .

Please help if you have any suggestions. Thank you.

Hello
The default scan for documents in PDF "workflow" set up to scan documents in black and white. Be sure to change the settings for scanning to scan color documents:

1 open the HP utility and select your device.
2. based on Scan Settings open the "Scan to Computer".
3. click on the tab scan tasks.
4. Select the affected shortcut and click on change... (or double-click on the shortcut).
5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
6. in the expanded menu now, open the drop-down next to the Mode
7. now select the color option, and then click OK to save the changes. The next scanned using this workflow is displayed in color.

as well for the photos he configured to detect separate elements and can be changed as follows:
1 open the HP utility and select your device.
2. based on Scan Settings open the "Scan to Computer".
3. click on the tab "scan tasks.
4. Select the shortcut Scan allows to analyze, and then click on edit.
5. in the section of scanning from an HP device, click the blue triangle or button view details to expand the menu.
6. in the expanded menu now, open the drop down next to cultures in and set as none.
7. click OK and try to scan.

Kind regards
Shlomi

Tags: HP Printers

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