Tecra A7 Mic & headphone does not but PC speaker and internal microphone is ok

I have Tecra A7 laptop. The microphone when it is connected to the Jack of no sound is recorded and also when it is connected to the headset in decision-making, no sound.

It works perfectly with the laptop built in speakers and built-in microphone records sound.

Can someone help me configure this please?

Thanking you in advance,

Shashi

What type of program you are using to record the sound?

Maybe it is not configured correctly.

Have you tried with the recorder of Windows?
Start-> Run-> SndRec32.exe

Tags: Toshiba

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