computer does not, but he'll sleep

Hello. computer does not, but he'll sleep.

What to do?

Hello, Sonja,.

A device may be the cause of the problem. Ensure that all drivers are up to date. Common devices that can keep your computer awake are USB mouse and USB flash drives. Disconnect all devices and try to shut down your computer.

If the above steps doesn't work, you can follow the post of Gaurav Prakash here.

Let us know if you need assistance.

Tags: Windows

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