Tecra M9 - freezes on Windows XP and 7 (with high rotation FAN)

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  Thanks for posting in the Microsoft Community.

  (1) do the Windows 10 installation process is complete?

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  Hi Ken1948,

  1. did you of recent changes on the computer?

  2. you receive the error message?

  3 when was the last time it was working fine?

  Check if the problem persists in safe mode.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you put the computer in a clean boot state and check if it helps.

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  See the link below to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

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  Hi Hope_H,

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  3. do you have security software installed on the computer?

  4. you receive an error message?

  Checking service or program uses high processor usage by using Task Manager.

  To view the CPU usage, press CTRL + ALT + DELETE, click Task Manager, and then click the performance tab.

  Overview of the Task Manager

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/taskman_whats_there_w.mspx?mfr=true

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you put the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See the link below to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  (a) click Start, type msconfig in the search box and press ENTER.

  (b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

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