Tecra P4 not to recognize the new HARD drive

Hi all

I have a Tecra P4 - PTS40A-02100V, which does not recognize the new drive of 80 GB Hitachi (HTS541080G9SA00). The laptop is out of warranty and replacement drive was purchased. This is the second new floppy disk that the supplier sent me. The provider is an official supplier of Toshiba in Australia. Customer paid ~ $400AUD to the drive, if that could be a costly exercise.

I am able to get a vanilla Toshiba restore to work on the PC, but our organization uses WinPE based boot environment PXE for the kickoff of image and the version of Windows XP. It is not possible to use a generic Windows XP in our environment.

DiskPart in WinPE will not recognize the disc. Partition Magic and other popular applications will recognize the disc, others not. I can create an NTFS partition and format. Can create basic MBR and MFT, no chance to recognize. Also, I can use the drive in a caddy USB Windows XP on another end PC.

This new drive appear the same questions in a known working P4. I don't see any option in the BIOS to work around the problem. I updated the BIOS to v3.20, but the result is the same.

Clues?

Hey Buddy,

Just to test: is it possible to install Windows from the Toshiba Recovery disk? Have you tested this?

And interesting to know what the authorized service provider said of this behaviour. Did you already ask guys?

Tags: Toshiba

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