Telepresence, only audio calls

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• Telepresence call seconds Sx80 became as Audio call

  Hi all

  We have a few sx 80, c60 saved settings to VCS.

  MS option key not installed

  both endpoints are on video call\, when we make the second call, second call became only audio call and joined the first audio conference call (call first video still there)

  is this a normal behavior?

  My requirement:

  is it possible to limit the maximum number of calls to the 1. While the second call may not be done until it becomes audio only call.

  is it possible to change the policy to call in VCS to achieve

  Concerning

  Vigeesh

  It is a normal behavior if you do not have the option on the SX80 Multisite key.  You are allowed to a single video call and a second call audio only.  You must have the Multisite option key, or use an external MCU or telepresence server to fill the participants together.

  Take a look at the '[1.1] IncomingMultisiteCall conference Mode' setting in the SX80 Administrator's Guide on pg 76.  Note, this will prevent any incoming call if the codec is already in the middle of a call, so no one will be able to connect until the current call is interrupted.

• Telepresence call seconds Sx80 became as Audio calls only

  Hi all

  We have two Telepresnce SX80 (Ext:5001 and 5002) on different location and video call work HARD but when I try to call one of my Cisco Jabber on smart phone presentation of the call on Panel (answer appeal Audio only).

  is it possible to make third call like video?

  the applcaition for help on this envirment as follows:

  UCM-10, 5

  MCU 5310

  Telepresnce two Sx80?

  The issue was not on the pool of the unit or the MRG, it was how the call flow looks like.

  As you mentioned the call that creates the problem emanates from your smartphone, it would be the first thing, the video works when you dial directly between the telepresence system and Jabber on the phone?

  According to the video smartphone may not be supported, keep this in mind.

  If the video does not work on direct appeal from point to point it won't probably work a

  multi-party scenario or,...

  If the video works, keep reading, if not first fix the part :-)

  Next part would be when you launch the multi party call how it is done and where is

  the call ends upwards.

  You have different scenarios, appointment, ad-hock or on demand.

  I assume you are talking about meetings ad-hock.

  In any case, it would be important to hear how the call is established at the end.

  I see scenarios:

  * This call is hosted locally on the SX80, when no multisite license is present a further appeal would be added as audio only

  * Call Gets an audio only MRG lift, but who would also stop the initial video

  * call gets lift for the MCU but the video is missing for the participant to Jabber

  (Additional troubleshooting is required between the MCU and Jabber).

• Reached the maximum of SX20 codec calls once an audio call is connected?

  Hi all

  I have different SX20 devices deployed on our corporate network that are currently on the same version of software: TC 7.2.1.

  For some strange reason that a device does not have a second call (audio) to be placed and added after it has established the first video call?

  Everyone knows this?

  In the State of the system it says the MaxNumberOfActiveCalls = 1 where, as my other systems SX20 say MaxNumberOfActiveCalls = 2?

  I have attached a picture of the number experienced in the tab "call control".

  Thank you

  Brad

  The SX20 has the Multisite Option? Check under the Home tab.

  Ms.PNG

  

  If no Multisite option installed, adding another call for multipoint call will make the second audio call to become involved only and this is a normal behavior. You mentioned that you cannot add another call (audio), is the system put into service and recorded the CUCM?

  Check also under Configuration > System Configuration > conferences what Multipoint mode:

  Ms.PNG

  

  Kind regards

  Acevirgil

• Unable to make 1 + 1 audio call SX80 video call?

  I was under the impression that the SX10 has been the only codec that could not do 1 + 1 video audio call.

  I bought a SX80 without multisite, but once I'm in a video call, it won't let me add an audio call. Is this good?

  What version of software is the SX80?

  You might be hitting bug CSCuq41471, if you do not have anything below TC7.3.  See the TC7 Release Notes, on pg 18 under "SX80 updates".

• Dear Sir, I am unable to see you tube to firefox browser. hearing is only audio. black screen appears. I can see it on other browsers. Please notify.

  Dear Sir, I am unable to see you tube to Firefox browser. hearing is only audio. black screen is displayed. I can see it on other browsers. Please notify.
  However, I can see thumbnail when I move the mouse over the timeline of the video stream.
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  When I anchor my Razr HD (JB 4.1.2) to my real car Motorola dock, my music will be automatically forwarded to speakers of the car, which is what I want, but for incoming calls and outgoing audio passes the external speaker to phones by default. I can touch the speaker button that forwards then the audio to the speakers of the car, but how can I do audio call road to the default car speakers and not the external speaker phones?

  If it is not a setting I can change then maybe an app that will do it for me?

  It seems a little strange that he must use the phones pregnant as I thought that the idea of a dock is to have fewer entry during the conduct of the user, I'm sure that ICS was not like that.

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  Audio call on Messenger

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• Media Player... Whenever I try to play a video, I get only audio but no video

  Whenever I try to play a video, I get only audio but no video

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  Hi Pedro Gonzalez h,.

  Thank you for writing to Microsoft Communities.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

  1. What is the accurate and complete error message you get when you try to run?
  2 did you do any change to the computer before the show?

  Method 1
  I suggest you to run the fixit from the following link:

  Solve the problems of Windows Media Player video and other media or library
  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

  Method 2
  I suggest you try the steps from the following link:

  You receive a codec error message or play audio but video does not play when you play media files in Windows Media Player 11
  http://support.Microsoft.com/kb/926373

  Hope the helps of information. If you need help, please reply. We will be happy to help you.

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  Hello world!

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