Termination fees for subscription of creative cloud
I am wanting to cancel my subscription to creative cloud,
but warns that I'm taking an obscene amount to do.
I was not warned in advance that my fees were doped,
Why the system is being implemented in this way?
I don't want my subscription cloud due to the fact that it is more expensive.
Help, please.
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?
Hello
I see that you have an adobe id with the same email as with forums.
I don't see any active subscription under this ID.
I ask that you many want to contact adobe for the same support.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
-
Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.
Who can help me?
Thank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
The waiting time for the activation of the subscription of creative cloud?
The waiting time for the activation of the subscription of creative cloud?
Hi Evgeny,
You can follow the article: solve common activation Adobe Creative Cloud (login) and questions (disconnect) disabling or error messages and errors in connection with Creative Suite and creative Cloud applications, activation and connection Solutions to resolve activation problems.
Let us know if this solves the problem for you or not.
Thank you
Yann Arora
-
I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda
You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.
We bundle for Photo Shop bathroom & light only.
Concerning
Stéphane
-
Hi all! I would like to know, if I buy a subscription to Creative Cloud for Windows PC, then I buy a Mac computer, can I just switch my subscription and then download the version for MAC, without having to subscribe to another subscription?
Hello
Altogether.
CC Adobe license can be activated on 2 machines using the same Adobe ID.
It may be Windows or Mac as Adobe CC is platform independent.
Kind regards
Sheena
-
Hi, I had a subscription to creative cloud for more than a year.
Hi, I had a subscription to creative cloud for more than a year.
I use Photoshop and Lightroom on a daily basis, but have only recently started using Premiere Pro and Adobe Media Encoder. I do not see me using any other software for the future. Is it possible to lower my monthly payment of $57.49? If this isn't the case, I think I'm going to close my current subscription of cloud and sign up for the composition of the photograph. I have a version of first 11 elements that I could upgrade to the latest version.
Thank you, David
Hi David,
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Kind regards
Sheena
-
I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?
American salvation,
I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.
You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.
Let us know if you face any trouble while doing this.
Thank you
Yann Arora
-
HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?
Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.
No message that limit exceeded its use.
MAC OS 10.10.2
Russian languane
I need to buy more creative cloud?
Hi Gutnichenko,
Please see the below help document for this problem:
Creative Cloud applications ask for serial number
Kind regards
Sheena
-
How can I pay for a subscription to creative cloud without using a credit card?
For very obvious reasons, it is not acceptable for me to entrust my identification information of credit card (new) at Adobe.
How can I pay monthly fees in another way?
You can contact the Office of Adobe After Christmas / new year in your own country and ask them if they accept payment by Direct debit or standing order. This requires you to provide your bank details; So would you trust them with your bank details on their database of dubious? I doubt that it is, but is your choice. I do not know if they accept payment via paypal, but you must contact them directly and ask them these questions.
Adobe has released a large payment on their website FAQ
ml http://helpx.adobe.com/x-productkb/Policy-Pricing/Adobe-stores-Online-Order-Payment-FAQ.HT
It includes:
' Purchase of a membership of creative cloud? . " Only credit card payment is accepted for membership in creative cloud. See the creative cloud FAQ»
I suspect that the only way to pay for the Cloud without giving credit card details at Adobe is to subscribe via a retailer like Amazon.
-
Can I pay for my subscription to Creative Cloud directly from my checking account?
Can I pay for my subscription to Creative Cloud directly from my checking account?
You have creative cloud to the membership of the teams? If Yes, you must contact technical support for help to update your credit card details - http://helpx.adobe.com/contact.html
Thank you
Bev
-
Do I need a subscription to creative cloud to use photoshop and elements 14 first?
Hello
Adobe photoshop elements and first elements are not part of the Creative suite cloud. So, you don't have membership creative cloud for these products. You can check the following link to buy
-
I have a subscription to creative cloud, but do not have access to acrobat reader dc
I have a subscription to Creative cloud which says that I have access to the full version of Acrobat Reader DC. However, when I open Acrobat Reader DC and I connect with my creative cloud user account, I get only have access to the free version of Acrobat Reader DC, which excludes features such as PDF editing functions (delete page for example).
Hi tweedie,
Please download Acrobat DC of your application in creative cloud on your system.
Then you can 'Edit PDF' under the Tools menu in Acrobat DC. Acrobat Help. Edit PDF files
Let me know if you need additional assistance.
Kind regards
Meenakshi
-
HI - bought a kit of the student. And for a while creative cloud consulted well. But now - my access does not work, and he goes to the members section (which I already have). Also - although I'm going to download bridge and illustrator, I could never get to download Photoshop.
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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