Thanks to my invoice

I have now contacted Adobe 6 times by phone today. Whenever they ask me the details in my case. About 5 minutes to do.

They will then 'get' to the correct Department. I then waited for between 10 and 15 minutes each, nothing happened.

This last time, I would get a phone from Adobe. Didn't happen.

***

The case is:

9 November: I bought the right product: cloud of Adoce for teams.
9 November: I rang Adobe and told them that I made a mistake. They say no problem. I have a bill for it.

9 November: I bought the appropriate program: Adobe Acrobat.

***

I checked it now. I've never had the credit. I thought that it was no problem to call ADOBE and tell them to the case.
But as you can see. This a real challenge for my patience. Now, I used about 1 hour and 6 thlphs conversation. Tell my story over and over again. Nice people, telling me that they apologize for my wait and they will fix my problem by switching me on the correct Department...

The 6th time I should have gotten a call back.

When? Next year?

***

Can someone tell me how to get true to Adobe?

I meet some very nice people - but they transfer me to nowhere...

Thank you. The number of these cases is useful.

I checked the same and I see that you had contacted several, but the transfer has failed. I will intensify the problem for you and will get a reminder organized for you.

Tags: Adobe

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