The C40s allow a snapshot at a distance in the call Web control?

Hi guys,.

It's something that I just noticed and I wonder if this is a limitation of the C40s, or if I am missing a setting somewhere.

On a C90, when you browse control calls on the Web interface when a call is active, not only to see you (if enabled) Instant local, on the list of participants, you can also see a snapshot of the remote participant. However, we have several C40s where this does not happen (which is actually very useful for diagnosis at a distance in the call).

Is it just the case or am I missing something?

Chris

Hi Chris

End snapshots are captured, even if the web snapshots are not allowed on the video end
System. Web snapshots are forbidden only for encrypted calls.

Snapshots of the incoming remote video Web are available for unencrypted call.

BR Oleksandr

Tags: Cisco Support

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