The Compellent Dell 6.4.5 to 6.5 upgrade

Hi guys,.

I am very new to the Compellent way of doing things and I was in charge of the upgrade of the current configuration to 6.5

'Making Dell Compellent OS storage of version 6.4.5 to 6.5.20 level'

The webclient service I checked updates and it is said that there is not? (see attached screenshot)

Any ideas? Apologies, I'm new on the way of Dell to do things, so I'm learning on the fly. The environemet is all together to the top and using CF

4 controllers 2 active and 2 backup

You must call assistance (co-pilot) and ask them to do a health check. Then they announced the update for you and when you think check again, it will be displayed. One time the update are done, ask them to make an another checkup. Since this is your first time, I would ask them to stay on the phone with you just so they can inform you about everything that happens through their secure console session.

Even when updates are not service to perform, I intend after hours.

Good luck.

Tags: Dell Products

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