The computer hangs when connecting - if the workstation service is enabled.

Original title: the computer crashes with workstation active service.

I'm currently under Windows 7 Home Premium.

I struggled to the login screen where you choose your user name and it says welcome, but nothing happens. Otherwise, my cursor will come back, but I can't do and ctrl-alt-del does not work either.

I did safe mode, disabled services and isolated the problem to the workstation microsoft service. I understand that this workstation is essential for some components, such as connecting to a network drive, or a network printer.

Now I have to work with workstation service disabled, and it's very inconvenient for my work. Is there a way around it?

Thanks in advance.

Hello

Were there any changes or updates made on the computer before the show?

Method 1:

I suggest you run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

See also:

The Microsoft Windows malicious software removal tool helps remove specific malicious software and present on computers that are running Windows 7, Windows Vista, Windows Server 2003, Windows Server 2008, or Windows XP

http://support.Microsoft.com/?kbid=890830#FAQ

Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 2:

I suggest to create a new user account and check if the problem persists.

Create a user profile.

http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

If the new user profile resolves the problem, you can screw the corrupted profile and re - install the applications and programs.

Reference:

Difficulty of a corrupted user profile

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

See also:

Windows Vista and Windows 7 black screen on computer unlock

http://support.Microsoft.com/kb/2431700

Tags: Windows

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