the computer says that my players flash is obsolete, so I tried to update, download of starts by stops at 25% and will not continue.

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  Hi Nathalie,.

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  You can mark my question.

  Thanks for your help,

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  Hello
   
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  2. Are you able to start on the computer?
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  Note:
   
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• Printer has paper, but the computer says that it is paper and print not web

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  Hey,.

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• OfficeJet 4630: Says printer connected to the network, but computer says that it is not connected or idle

  I can't print to our hp officejet printer range 4630.  The printer says that it is connected to our home wireless network.  However, he said that it is inactive or not connected to the network on my mac.  The only way it will print sometimes is if I switch to a wireless network that is named the same as the printer.  AirPrint does not work.  We have a Linksys router.  Not sure if this is the problem or not.  I ran all kinds of diagnostic impressions on the printer and all say that it is connected.  I also tried to put the ip address into my web browser and it does not find the printer when it is connected to our home network.  Help, please!

  Thanks for trying my earlier recommendations. In my view, the problem you are experiencing may be with your wireless router. Normally, I would have you make sure that it is configured correctly, but you cannot access the built-in Web server.

  I want to try to set a static IP address, so we can try to get in the EWS. Please continue here: printer does not maintain the wireless connection

  A little luck? If you were able to set a static IP address, please try and access the built-in Web server. Follow the steps below:

  1. open EWS (use my earlier recommendations) printers

  2. go to the Network tab

  3. network protocols

  4. Select enable IPv4 ONLY

  Now with IPv4 enabled, you should be able to print wireless.

  If this isn't the case, you will need your router company to make sure that the multicast is enabled, Hello Protocol is enabled, mac filtering is disabled and ask them to check if there are updates the firmware for the router and the router's firewall check to make sure that it does not obstruct the communication

  The following ports are also used by your HP device and may need to be opened on your firewall configuration

  Incoming (UDP) ports are ports of destination on the computer while outgoing ports (TCP) are ports of destination on the HP device

  Incoming ports (UDP)

  137, 138, 161, 427

  Outbound ports (TCP)

  137, 139, 427, 9100, 9220, 9500

  The ports are used for the following functions:

  Print

  427, 137 161 UDP ports

  TCP port 9100

  Download of photo card

  137 138 427 UDP ports

  TCP 139

  Scanning

  427 UDP port

  TCP 9220, 9500

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  427 UDP port

  TCP port 9220

  Installation of device HP

  427 UDP port

  Web Services

  80, 443, 5222 and 5223

  Any change? I appreciate your persistence!

• I just installed windows 7 and cannot open powerpoint. Message says that my anti virus blocking. I tried to update (AVG) but the computer indicates that the driver is not compatible

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  How your problem is related to Windows Update (compared to the Windows upgrade)?

  You posted your question in the AVG Free Forum? -Online http://forums.avg.com/ 
  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft