the computer started to shut down unexpectedly or encountered an unexpected error

Similar Questions

• Send a message that the computer does not shut down properly after the resumption he out of the hibernation mode.

  My laptop has Windows Vista and is about 3 years old.  It is in excellent shape, but recently it has been brought to my attention that whenever I put into hibernation mode and resume, I receive a message that indicates that the system or computer is not stopped correctly, and so I have to restart the computer.   Why is this happening? and any solution for this?   Thank you in advance.

  Hi SuzanneSchwester,

  Thanks for posting your query in Microsoft Communities. It seems that you are getting a message that the computer is not shut down properly after the resumption he out of the hibernation mode. Provide the following information:

  ·         Did you do changes on the computer before the show?

  ·         What is the brand and model of the computer?

  Follow the steps in the article.

  You have problems after you resume Windows Vista from sleep or Hibernate computer

  You can see these articles for more information:

  Solve power problems

  Turn off a computer: frequently asked questions

  I hope this helps. Let us know if you need more assistance.

  Thank you.

• Because the computer may not shut down properly the recovery fails on HP G60-519WM

  1.) product name and number: HP G60-519WM

  (2.) operating system installed: Windows 7 64-bit

  (3.) error message:

  Impossible to restart the computer

  Windows cannot restart the computer in the

  To complete Windows recovery environment the

  recovery operation.

  4.) all changes to your system until the problem was happening:

  I think I have a type of malware or something because my computer started running slower and I continue to be redirected to Web sites randomly when I use Google or Bing.  Records on the right side of my Start menu as 'Computer' and 'My Documents' disappeared.  I also get this an update for Windows live which stops at 57%.

  Problem:

  There is no restore point on my computer if I want to perform a system recovery back to the image of the manufactuer.  I downloaded the USB recovery Flash Disk Utility for my model.  Now I want to recover my computer via USB, but when I run the advanced recovery mode he's trying to restart my computer.  Given that my computer will not shut down properly, I end up having to press the power button until it stops my computer and the recovery does not continue when I start my computer again.

  I tried to use F11, but then I just end up on a screen that says either press on enter to choose to continue with Windows 7, press tab to move to the bottom of the list or press ESC for more options.  I tried all three and they eventually freeze the screen and keys are starting to make a Summit high-pitched beep when I try to press one, so I end up having to force my laptop to stop.

  I also tried to make recovery by pressing F8 and then choosing the "repair your computer option.  Which causes my computer screen go black, and I end up having to force it to close again.

  Is it possible to restore my computer to factory settings?

  Any help would be greatly appreciated!

  JES

  Hi, Jes:

  Yes, it would be the battery.  The relatively heavy bar that is normally removed retainers of slide.

  From what you described, I am afraid that your PC needs a lot of work (probably a bad motherboard), and you'd be much better to buy a new laptop or refurbished, than to pay a lot of money to fix yours.

  I guess you would have to pay more than $200 for repair.

  I'm sorry this is probably not what you wanted to hear.

  Best regards

  Paul

• The computer hangs at "Shutting Down... "only after the installation of the updates for Vista Ultimate x 64 Windows

  Hello.  Recently, I have reinstalled the 64 bit version of Windows Vista Ultimate on my computer.  I allow all automatic updates (worth about 450MO) and let it do its thing.  Afterwards, I had to reboot my computer.  He was going smooth until he hit the "Configuring updates... "or something like that.  The circle stopped going around smooth and pauses every second or two.  After about 30 minutes, he went to "Shutting down...". "and I let this go all night.  After 4 p.m., he was still at "Shutting down...". "therefore I kept the button and made a closed hard.  After that I started it up, it would get to the loading screen with the green bars that go everywhere.  It also was not smooth and stopping every second or two.

  After about 10 minutes of this, I restarted my computer again, and it still wouldn't work.  I tried to start in safe mode, but it would also stop during the loading of some drivers and not continue.  So I reinstalled Vista again and, of course, was able to get without updates.  I thought it may have been a one time thing, so I did the windows updates again.  This problem repeated itself.  So I reinstalled Vista and am refraining from doing the updates of windows.

  I restarted my computer without updates, and it goes well.  It is only after updates where it fails to turn it off and save.  No one knows what is the problem and if there is a solution to this?

  Hi JerryR9190

  Thanks for posting on the Microsoft Answers site

  Are you Vista to get Service Pack 1 automatically as well?
  If so, please try to download/install it yourself and see if that has any effect.
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=874A414B-32B2-41CC-BD8B-D71EDA5EC07C&displaylang=en

  Please try and post back if you have more question

  Ken
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My computer started to shut down spontaneously hibernation mode and will not come out unless I'm hot restart.

  Curious... the power light flashing indicates also XP was put on Stand-By...

  Here's the manual where you can read about the Stand By and flashing, how come off stand by and maybe get some ideas:

  http://support.Dell.com/support/eDOCS/systems/dim9100/en/D86630LRs.PDF

  We will get the video information in msinfo32 as well:

  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.

  Couple of things: 1) I ran anti-virus programs and found nothing.  It is probably because I have Webroot essentials running on my computer that pretty much catches most of the problems. ((2) I found the clogged fan grille almost closed with dust... I have now cleaned and 3) when I try to save power settings, I get an error message that says "Power Policy Manager unable to set policy - indicates two revision levels are incompatible."  I don't know if it's because I recently downloaded and installed the SP3 from Microsoft (so that I could download and install (upgrade to) Office 2010) which may be incompatible with Webroot?  I say it's when I right click the icon of the Service Pack 3 and click Scan, my webroot scan lights.  In any case, I've attached the information requested below.

  I hope that it is something as simple to clean my gird so the machine overheating... causing the closure.  My computer shuts down actually to the beautiful middle of my only uninstalling the software anti-malware you have suggested.

  Name ATI Radeon X 300/X 550/X 1050 Series
  ID of device PNP PCI\VEN_1002 & DEV_5B62 & SUBSYS_06021002 & REV_00\4 & 1A646D2D & 0 & 0008
  Adapter Type RADEON X 600 (0x5B62), compatible ATI Technologies Inc.
  Description card ATI Radeon X 300/X 550/X 1050 Series
  Adapter RAM 256,00 MB (268.435.456 bytes)
  Installed Drivers ati2dvag.dll
  6.14.10.6925 driver version
  File INF oem24.inf (section ati2mtag_RV380x)
  Color plans 1
  4294967296 colors Table entries
  Resolution 1280 x 1024 75 Hz x
  32 bits/Pixel
  0xF0000000-0xF7FFFFFF memory address
  0xFE9E0000-0xFE9EFFFF memory address
  Port of e/s-0x0000DC00-0x0000DCFF
  IRQ channel, IRQ 16
  Port of e/s-0x000003B0-0x000003BB
  Port of e/s-0x000003C0-0x000003DF
  Address 0xA0000-0xBFFFF
  Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6925, 3.40 MB (3 565 056 bytes), 11/02/2010 01:38)
   
  Name ATI Radeon X 300/X 550/X 1050 Series Secondary
  ID of device PNP PCI\VEN_1002 & DEV_5B72 & SUBSYS_06031002 & REV_00\4 & 1A646D2D & 0 & 0108
  Adapter Type RADEON X 600 secondary school (0x5B72), compatible ATI Technologies Inc.
  Description card ATI Radeon X 300/X 550/X 1050 Series Secondary
  Adapter RAM 256,00 MB (268.435.456 bytes)
  Installed Drivers ati2dvag.dll
  6.14.10.6925 driver version
  File INF oem24.inf (section ati2mtag_RV380x)
  Color of the aircraft not available
  Color not available Table entries
  No available resolution
  Bits/Pixel is not available
  0xFE9F0000-0xFE9FFFFF memory address
  Driver c:\windows\system32\drivers\ati2mtag.sys (6.14.10.6925, 3.40 MB (3 565 056 bytes), 11/02/2010 01:38)

• The sweet mouse bow and matching carbon ThinkPad Lenovo X 1. computer sleeps or shuts down the mouse is more matched

  Original title: Arcsoft mouse and Lenovo ThinkPad matching

  I recently bought a Lenovo X 1 carbon and it's running windows 7 pro.  I tried to pair the mouse Microsoft Arcsoft Touch with this laptop and it worked.

  Unfortunately every time that the computer sleeps or shuts down the mouse is more matched.  The only way I've found is to reconnect is to add it again as a new device.

  IT appears in my device as; Manager

  (1) HID device

  (2) mouse

  Neither gives me the ability to disable powersaving disconnect for this device (if it appeared in my Bluetooth radio devices I would try this)

  There must be a way to get the computer to recognize and default to this unit?

  Hi Jeff,

  Thanks for posting on Microsoft Communities!

  1. check the problem by plugging another Bluetooth device

  I suggest you follow the steps by Althaus responded on 30 October 2012 in the following link:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-hardware/why-Bluetooth-mouse-keeps-on-disconnecting-in/4d6587f2-A1E9-4486-8a1d-07299cc78d7c?page=1&TM=1428921131740

  Hope the helps of information. Keep us updated on the status of the issue persists. We will be happy to help you.

• My guard computer shut down unexpectedly when I play games.

  My guard computer shut down unexpectedly when I play games. Now it is not always the case, just sometimes. The other day I was playing Sims 3 all day, literally, with the graphics settings maxed out and had no problem. The next day, he would crash as soon as it finished loading, even with the graphics settings at the bottom. Today, it was working fine this morning and now it crashes again. I had the same problem on and off with other games as well, Halo 2, Kings Bounty, UT 3. Here is my system:

  OS - Vista Ultimate 32 bit
  Processor: Core 2 Quad Q9400 @ 2 .66GHz
  RAM - 4 x 1 GB PC6400 DDR2/800
  MB - MSI P7N SLI - FI
  HARD drive - 150 GB x 2 (Raid 0) Raptor 10 k RPM
  PSU - 1000 watts
  GPU - NVidia GeForce 9800GT 1 GB (x 2 in SLI)

  And the error I get from Event Viewer:

  Filter event with the query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA 'Win32_Processor' AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace '//./root/CIMV2' because of error 0 x 80041003.» Events cannot be delivered through this filter until the problem is resolved.

  I got the error almost everyday since I got the computer, about 10 months ago, but it only blocks the computer if I play a game. I tried the 'fix' that removes the WMI event viewer 10 error, but everything done was make sure the error is not logged. I also tried another fix I found me delete the files in the repository, but that no longer works. I also run scans of complete system of virus/malware Spybot Search & Destroy and AVG 8 and verified the updated driver for my hardware. I also ran diagnostic tool memory. Who has good/clean/current. Can it be fixed or what I have to reinstall the OS?

  Hi JerHekSr,

  Thank you for using answers Forum.

  The first thing that comes to mind would be to check the motherboard manufacturer for an update of the firmware/BIOS.

  The error message mentions "loadpercentage > 99' which looks like you are running may at maximum load of the CPU while the game and that is the cause of the crash. You could try a clean boot to prevent the using CPU resources while you play to see if it makes a difference of strtup programs.

  To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts. This article describes how to solve problems in Windows Vista by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual.

  Note When you perform a clean boot, you may temporarily lose some functionality. When you start the computer as usual, the function returns. However, you may receive the error message, or you can experience the original behavior.

  If the computer is connected to a network, network policy settings may prevent you from following these steps. We recommend strongly that you do not use System Configuration utility to change startup options on the computer, unless a support engineer Microsoft directs you to do so. This can make the computer unusable.

  a. log in the computer using an account with administrator rights.

  b. click Start collapse this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER to start the System Configuration utility.

  The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

  c. under the general tab, click Selective startup , and then clear the Load Startup items check box. (The box use the Boot file is not available.)

  d. on the Services tab, select the hide all Microsoft services check box and then click on disable all .

  Note Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use to restore the system with the existing restore points.

  e. click OK , and then click restart .

  Step 2: Enable half the services

  a. follow steps 1a and 1B to start the System Configuration utility.

  b. click on the Services tab and then click to select the hide all Microsoft services check box.

  c. Click to select half of the check boxes in the Service list.

  d. click OK and then click restart .

  Step 3: Determine whether the problem returns

  If the problem persists, repeat steps 1 and 2. In step 2, click to clear half of the check boxes that you have initially enabled in the Service list.

  If the problem does not occur, repeat steps 1 and 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

  If only one service is selected in the list of services , and you the problem persists, the service selected the cause of the problem. Go to step 6. If no service is causing this problem, go to step 4.

  Step 4: Enable half of the startup items

  a. perform a clean boot by repeating step 1.

  b. click on the Startup tab and then click to select half of the check boxes in the startup item list.

  c. click OK , and then click restart .

  Step 5: Determine whether the problem returns

  If the problem persists, repeat steps 1 and 4. In step 4, click to clear half of the check boxes that you have originally selected in the startup item list.

  If the problem does not occur, repeat steps 1 and 4. In step 4, select only half of the remaining check boxes that are cleared in the startup item list. Repeat these steps until you have selected all the check boxes.

  If only one startup item is selected in the startup item list, and you still experience the problem, start selected in the list element is the service that is causing the problem. Go to step 6.

  If no startup item causes this problem, a Microsoft service most likely the cause of the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the hide all Microsoft services check box in each step.

  Step 6: Resolve the problem

  After you determine the startup item or the service that is causing the problem, contact the manufacturer of the program to determine if the problem can be solved. Or, run the System Configuration utility, and then click to clear the check box of the element of the problem.

  Step 7: Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  Click on start to reduce this image enlarge this image, type msconfig.exe in the Start Search box and press ENTER.

  The collapse of this image to this image if you are prompted for an administrator password or for confirmation, type your password or click continue .

  On the general tab, click the Normal startup option, and then click OK .

  When you are prompted to restart the computer, click restart .

  I hope this helps. Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Updates the window appear when shutting down, but do not set up the next time you start

  The display shows 15 updates of Windows are loaded (installed?) when the machine is stopped.  To restart Windows, the screen indicates "wait" while the updates are being configured.  The icon indicates that the configuration is current, but the screen always said that "0% are completed.  Then, after a few minutes, the screen indicates something as "installation failed; Revenant.  After the message 'return', the machine moves to the usual Windows 7 start page and asking to connect you as usual (which allows me to work on the machine).   So, the next time I shut down Windows, the screen indicates that the installation of several updates continues and is completed in series.  Then, the next time I turn on the machine it asks to wait while updates are configured;  and finally, it "fails to complete the configuration" and "resets" as described above.  What happened several times in the last two days.  What should I do to get this resolved failure?

  Hi BonnieDoon,

  1. did you of recent changes on the computer?

  2. you receive error message during the update by installing the process?

  Method 1

  See the Microsoft article below as well as try the steps mentioned and check if it works.

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/949358

  Method 2

  Restart the computer after you follow the steps above and check if the problem persists, if the problem persists then checks the update is not being properly installed on the computer and then install it manually.

  View update history to know which update is not installing.

  (a) open Windows Update by clicking Start , all programsand then click Windows Update.

  (b) in the left pane, click view update history.

  (c) to view more information about an update, double-click it.

  Once you know the update's KB number then visit the Microsoft Download and put the number in the search box, download and install the update manually.

  http://www.Microsoft.com/downloads/en/default.aspx

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  c:000021 has unrecoverable system error. The system process window logon ended unexpectedly with a blocking ststus 0x00000000. The system has been shut down

  Pls teach the procedure for resolution of the problems of this error message.

  Hi mac62sg,

  Remember to make changes to the computer before this problem?

  You can follow the steps mentioned in the article below

  How to solve an error "STOP 0xC000021A.

  http://support.Microsoft.com/kb/156669

  Important : this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows
  http://support.Microsoft.com/kb/322756/

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• When the Active Server is shut down normally, the passive server does not start the service

  Hi friends,

  I have a question for the vCenter heartbeat,

  When the Active Server is shut down normally, the passive server does not start the service.

  Is this normal?

  Thank you.

  He starts the services on the passive server because the correct judgment still leaves the server active as being the "main".

  Stop all services of it properly. And after it comes back online replication starts as before, so that no service must be started on both servers. (in this case that you will have questions)

  Please note that on a server computer, you have 2 possibilities to "stopping down": the BONE and the option of status and control of the server Vcenter Heartbeat

  See you soon!

• Hello! I work with the Director 12, Windows 7. A fatal error occurred during my attempt to chance the script police. Now this fatal error occurred whenever I start the Director. I shut down the system and tried again, even failure. What can I do?

  Hello!

  I work with the Director 12, Windows 7. A fatal error occurred during my attempt to chance the script police. Now this fatal error occurred whenever I start the Director. I shut down the system and tried again, even failure.

  What can I do?

  Save the relevant keys, then search your registry at HKCU\Software\Adobe\Director\12\Script

  If this does not help, save the entire branch and try to delete it

• How can I configure numerical Lock ON when the computer starts?

  I have a new laptop HP G70.  In the User Guide HP G70 on keyboards - C01540939.pdf, paragraph 3 using keyboards & pointing devices, Page 8 there is a note "the function of the keyboard that is active when the computer is turned off is restored when the computer turns on.   This does not work on my computer HP G70.  It always starts up the number Lock OFF.   How can I configure my computer to set the digit Lock ON when the computer starts?  I always use the number keypad and never use page up/down - button on top/bottom/right/lelt arrow.

  Also, how can I configure my computer to set the touch mouse on the computer OFF for the start.  I always use an external mouse.

  Any help would be appreciated.  It is a simple thing, but the present operation HP G70 is most annoying.

  PLEASE DO NOT CONTINUE TO MEET THIS PROBLEM!

  THE HP G70 WAS FAULTY!   EACH HP G70 HAS THIS PROBLEM!

  HP REPLACED MY HP G70 WITH a HPdv7.  THE HPdv7 PERFORMED THE DESCRIBER NERMAU LOCK FUNCTION AS IN THE HP INCTRUCTIONS.

  .
  
  Bob_in_PGI

  I'm surprised that nobody knows how to set the Num Lock at startup before you connect.  Where is the help of HP?

  I now have Windows 7 64 bit.

  There must be someone who knows how to do this.

  Bob in PGI

• The computer starts very noisy until Windows starts

  Starting the PC with new GPU Quadro - YouTube

  Watch the video. As the computer starts, it becomes very noisy. I thought it was the GPU as a first step, but it doesn't seem to matter which GPU is installed. This has happened for a while now because I have built this PC a few weeks ago. It was very quiet at first. Could not yet say that it was on. And now this terrible noise that I can't explain.

  I removed a GPU, then the other. I guess it's the motherboard or a fan making the noise - I can't imagine moving parts on the motherboard that could make that noise. Anyway, once Windows has fully booted most of the noise dies down with the exception of a little rattle noise. But not as quiet as it once was.

  I posted on forums of PNY and NVidia on this, but I don't expect much response because it is looking as if it was not GPU bound at all. I'll try ASUS then

  core i7 - 4930 K 6 3.4 GHz processor

  ASUS P9X79 - E WS motherboard

  64 GB of Corsair Dominator RAM

  ASUS Direct CU II OC / 3 GB GeForce GTX780

  PNY Quadro K4200

  Intel 530 OS SSD series engine

  Good news! It was one of the case fans. Interference with a cable or on the side of the cover. Of course, the less accessible fan, but I had

• After installing ElCapitan 10.11.4 on my G5, if I stopped for the night for some reason, the computer starts again sometime between 03:00 and 07:00. Any thoughts?

  After installing ElCapitan 10.11.4 on my G5, if I stopped for the night for some reason, the computer starts again sometime between 03:00 and 07:00. Any thoughts?

  Sounds like an Energy Saver preference, but what computer do you use?  A G5 (PowerPC) machine will not work on El Capitan.

• When the computer starts, it reads configuration updates 1 3-0%; not updated since 12.8.09, showing 8070002 error

  When the computer starts, it reads configuration updates 1 3-0%, but it continues
  Latest Windows Update 12.8.09; do not update since 12.8.09
  Display of error code 8070002.
  Mechanic charged and removed the registry and advanced system care3

  Hello

  Windows Update Error 80070002http://windowshelp.microsoft.com/Windows/en-us/help/c5f4d9e0-3eb6-426b-8118-0cedf489a75f1033.mspx#EJH

  Fix Error 80070002 when using Windows Update in Vista
  http://www.mydigitallife.info/2007/12/21/fix-Error-80070002-when-using-Windows-Update-in-Vista/
  Error Code 0 × 80070002 during Windows Vista SP1 Setup Install - SP2 might have similar problem
  http://www.tipandtrick.NET/2008/error-code-0x80070002-during-Windows-Vista-SP1-Setup-install/

  ------------------------------------------------

  Check the above and you may need to use these methods to interrupt the cycle.

  I guess that part of the question could be a driver which is really old or similar should not be loaded.

  This exit Windows updates on (after you have access) and stop the updates of the driver to load.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ---------------------------------------------------

  You can use the solutions in this KB - 3 methods and I listed a little help for them below

  The update is not installed successfully, you receive a message, and the computer restarts when you try to
  install an update in Windows Vista
  http://support.Microsoft.com/kb/949358

  Method 1: Start Windows Vista with the Windows installation media and use the repair feature

  How to do a startup repair in Vista
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  You can also do a safe mode startup repair to access the Recovery Options If you have them available
  or use the DVD as described above.

  This tells you how to access the System Recovery Options
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  Method 2: Start the system in safe mode and then use the system restore feature

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can also do a restore of the system of starting with a Vista disk.

  Method 3: Rename the Pending.xml file, and then change the registry (this method is part of the advanced troubleshooting)

  See article below for that.

  You can use this method on the updates that have this problem.
  http://support.Microsoft.com/kb/949358

  Hide the update (click right - HIDE in the updates of Windows) and go to the Microsoft Download Center to download
  and install it.

  Microsoft Download Center
  http://www.Microsoft.com/downloads/en/default.aspx

  ------------------------------------------------------

  Once you are in Windows I was running once again reset here as a precaution.

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Hope this helps sort it out for you.
  Rob - bicycle - Mark Twain said it is good.