The computer wont even start until now. He asks me to do a chkdsk/f, but it gives me no option to do so. What should I do, should I hit?
I tried to do a system restore, and something failed. The computer wont even start until now. It opens and asks what I want to start in safe mode windoms, normally or the way previous. then he asks me to do a chkdsk/f, but it gives me no option to do so. There is nothing there to click and my mouse will not be displayed. What should I do, should I hit?
Hi Mnmitch,
-You receive an error message/code, by chance?
Follow these steps:
Method 1: Run safe mode system restore
For instructions, see the following article:
Method 2:
To do the check disk on your computer, see these articles:
How to perform disk error checking in Windows XP
Tags: Windows
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Hi new to the forums here - I'm pretty desperate at this point - here's the game:
I guess that the problem lies with the uninstall - never had any problems before and did a reinstall of fees<1 year="" ago. ="" computer="" is="" only="" used="" as="" htpc="" and="" occasional="" web="">1>
McAfee, asked me to reboot after uninstall so I agreed. I assumed that I would run the McAfee removal tool once the computer has been restarted, but now my computer freezes right on a black screen after the initial startup. When I boot in safe mode, the computer hangs on the last file MUP. SYS. I have left on all night, still will not get past the MUP. SYS
I have run chkdsk and found 0 errors. I also followed the indications of MS here: http://support.microsoft.com/kb/307545 does not. I used Hiren boot and back up my data.
Running XP MCE 2005 cumulative 2 - SP3. The computer is a Sony Vaio - so I did not have a full XP disk, only the recovery discs (thanks to strip sony!). I downloaded a copy of the recovery console which I can boot to. Is there a way I can run the MCPR.exe since the recovery console? What else could be the cause? Thank you very much!
PS I also unplugged all devices except for my keyboard and mouse.
Unfortunately I do not know which files to delete McAfee. I guess there could be hundreds of them.
I sincerely apologize for bad reading you post. The problem was more than likely caused by the process of uninstalling McAfee. Hang up on MUP. SYS actually has nothing to do with the Ministry of the INTERIOR. SYS file. It is simply the last file loaded by windows when an attempt to start in safe mode has been selected. There are a number of issues that can cause this error. As I said above, in your case, it was likely to McAfee.
Follow the instructions below carefully to perform a restore of the system using Microsoft Diagnostics and Recovery Toolset (MSDaRT). You will need a computer to work with a working cd rom and a dvd/CD blank.
Download and install ISO Recorder version for the operating system of the non-working computer to work.
http://isorecorder.alexfeinman.com/isorecorder.htm
Download and install the Microsoft Diagnostics and Recovery Tool to the work computer from the link below, choose the default installation during Setup.
http://www.Softpedia.com/progDownload/Diagnostics-and-recovery-toolset-download-100885.html
CD blank insert in your cd/dvd burner. Navigate to C:\Program Files\Microsoft Diagnostics and Recovery Toolset and right click erd50.iso, select and then copy the image to a CD . Follow the instructions in this link to complete the creation of the bootable cd.
http://isorecorder.alexfeinman.com/HOWTO.htm
Once completed, restart the PC with the cd in the drive and start over the cd to verify that it works correctly. If successful in the computer non-Boot.
Boot with the cd and when prompted, connect to the operating system (should show C:\windows).
Once connected, click Start > system tools > system restore
The interface of the system restore opens where you can choose to restore the system to an earlier time.Select the restore point, follow the guests and restart when prompted, remove the cd during the reboot.
Kind regards
Joel
Sometimes to decide what battles to fight the toughest battle of all... Visit my forum @ http://repairbotsonline.forumotion.com/forum.htm
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