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• Misalignment of the heads - Officejet Pro 8500 has more e-all-in-one printer A910g

  Oops.  Typical message in subject line.  I'll try again.  I have an Officejet Pro 8500 has more e-all-in-one printer A910g.  I replaced my cartridges of ink three colors, and cannot print, print jobs are in the queue... and I get an error message on the display screen 'alignment failed.  Refer to the documentation for the device for more details. "Also, even though the level of ink Cyan poster now full on the screen, I get no blue on the print head alignment test document.  Help!

  I'm sorry that you are experiencing this issue. Sometimes, when you get this error message, maybe it's the ink or printhead may need to be cleaned.

  Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c02207121

  Let me know if it helps. This isn't a software problem, you do not have to uninstall the software and things of this nature.

• HP Officejet don't align more than 8600

  My Officejet Pro 8600 more don't lixation the print head.  I chose the option align several times, reset the printer by unplugging the power cord and even reset to the factory settings.  I'm at my wit's end.  This is getting ridiculous.  Any help would be greatly appreciated

  Hello Kiwikobi,

  Welcome to the HP Forums!

  I understand that your Officejet 8600 will not align the print head. I can understand how frustrating this situation is. I'm here to offer a few suggestions to try to solve this problem. Please follow these steps:

  (1) make sure that the printer is plugged into a live wall, not a surge protector

  (2) remove all your printer ink cartridges and close the door

  (3) remove the power cord at the back of the printer (make no press the power button)

  4 wait 60 seconds or more, then plug the power cord into the printer

  (5) wait for the printer to turn completely, and then install the ink cartridges

  (6) try to print an alignment page

  "If these steps do not resolve your problem, please follow this entire document from HP to a ' alignment failed ' Error Message appears on the all-in-one.

  Please post your results, I'll be looking forward to hear from you.

• HP Officejet Pro 8500 has more e-All-in-One Printer - A910g. -Fax Confirmation Page

  I have the HP Officejet Pro 8500 has more e-All-in-One Printer - A910g. It works very well, but how to make a page of confirmation by fax, with the impression of a miniature of the 1st page of the document I sent?  I checked the configuration information, but apparently not have indications confirm that I sent the fax through the confirmation page with a small impression.

  Hi dtaylor569,

  Follow the instructions below.

  To activate the fax confirmation
  1. press the arrow to the right and select Setup.
  2. press on the configuration of the fax, click Fax reports.
  3. press on the Confirmation Fax.
  4. tap to select one of the following options.

  • Discount - does not print a fax confirmation report when you send and receive faxes successfully. It is the default setting.
  • (Fax Send): Prints a report of fax confirmation for each fax you send.
  • On (fax) - prints a report fax confirmation for each fax that you receive.
  • On (Send and Receive) - prints a report fax confirmation for each fax that you send and receive.

  Prints a report of fax confirmation for each fax that you send and receive.
  To include an image of the fax on the report
  1. press Setup.
  2. press on the fax, click Fax of Confirmation reports.
  3. tap on (fax) or we (send and receive).
  4. press on the Fax Confirmation with the image.

• OfficeJet Officejet Pro 8500 has more eAiO Scan to computer scans only part of the Document

  I am trying to scan my Officejet Officejet Pro 8500 has more eAiO scan to my iMac (Mac OS X 10.6.8).) IT scans only part of the document is scanned. However, when I copy it, the entire document is printed. I was looking for, if I could change this on the officet, or the system of preferences on my mac, but couldn't find anything on the 8500. On mac, I could change something, but it was only the scans on insiders from my computer.

  Scanning directly from the Officejet comes in very handy when the digitization of books, with one hand, I have to push it and the iMac is not in reach of the officejet...

  Otherwise, I am very satisfied with the printer and everything works fine...

  Thanks for any help.

  iMac (Mac OS X 10.6.8)

  Hello

  I hope you feel better now!

  Please specify the exect option that you use to scan from the control panel of the device.

  What exect icon are you clicking after selecting the scam?

  If it is computer, try to update the latest version of the driver and check if the Scan shortcuts Manager do not appear:

  Click the Apple icon, then software updated. Be sure to select any update HP available.

  If you don't see the specific option yet, you will need to delete all HP software installed completely and install the latest version:

  * Please note that the following steps will delete all HP software installed.

  1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
  2. Select Applications
  3 select the Hewlett-Packard folder
  4. double-click on uninstall HP application
  5 follow the uninstall to prompt to select a device to uninstall
  6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
  7 approve any prompt to uninstall all HP software.

  Download and install the latest driver below:

  http://FTP.HP.com/pub/softlib/software11/COL34340/MP-85024-2/OJ_AIO_08_8500_A910_Net_Full_Mac_WW_74.dmg

  Finally, update the latest driver by clicking the Apple icon, then software updated.

  If you use another method of scan, please specify which option you use.

  Kind regards

  Shlomi

• OfficeJet Pro L7780 lost the ability to duplex print

  Just applied the 'Solution' for a digitization apparently resulting from 8.1 Windows upgrade problem.  So now I can scan once again (Yes!).

  But now I can not apply the ability to automatic printing on both sides.  When I try to configure the printing preferences for duplex printing, I get this error message:

  "Address of the 0x5b71c880 function caused a protection fault.  (code 0xc0000005 exception)

  The application property sheet pages may not work properly. »

  And when I try printing duplex installation features page I get an error of "Incompatible print settings.

  How can I get this feature back?

  Hi @jk13921 ,

  Thanks for the reply!

  I have more than a few suggestions for you to accomplish all the Windows updates and then, if necessary, to perform a level 3 Uninstall to remove all of the printer software and driver and reinstall.

  1. perform all the updates of Windows, including all those in option too: Windows Update

  2 Uninstall (level 3) HP Officejet Pro software and driver removal utility

  3 reinstall using the printer HP install wizard for Windows

  I hope this helps!

  Kind regards

• Pro more than 8600 copies and put the output in reverse order

  8600 pro more

  When copying this outputs printer copies back to order before.  Is it the way it is supposed to work?

  Hello columbia530

  It is because the printer copies since the ADF Document (CAD) using first of all in the first page of the document. If the top of the page (usually the first page unless the document is already reversed) is copied everything first and thus ends up on the bottom once all pages are copied.

  However, the series Officejet Pro 8600 has the ability to scan all the pages and then print from the last page. The option is called 'Collate' and you should find it in the copy settings. Just turn it on and start the copy.

• the new iPad pro films with more FPS than the iPad2?

  the new iPad pro films with more FPS than the iPad2?

  Even as the iPad 2, 30 frames per second - the Pro allows you to make the slow-mo video at 120 FPS

• After reinstalling vista and get the updates, I've "lost" more than 10 GB on my hard drive

  can anyone help? After reinstalling vista and by then setting automatic updates, I find after the download and installation of updates that I "lost" more than 10 GB on my drive hard, why is that?

  Updates must be stored somewhere, and installed somewhere 10 GIG is in the normal range.  Did you do a disk cleanup?

  have you saved or set a restore point?  It has been a decade since I used Vista, but I think that any time you install something made Vista a restore point.

• My HP officejet pro 8500 has more - will print from my laptop, but not by the desk top

  It prints my laptop downstairs, but not from the Office superior or smart phone. There is a Wi - Fi connection.  I tried the diagnostic tests and does not issue?

  When was the last time the devices were power cycled?

  I recommend an oil change of the full power of the system:

  Unplug the router when turned on

  * Wait 30 seconds

  * Connect Router and wait for it to reboot completely

  * Reboot the computer after the powers of the router to the top

  Unplug the printer when turned on

  Disconnect the other end of the power cord from the wall outlet

  * Wait 30 seconds

  * Plug the printer back to

  Try to print now that everything has been updated.  If the unit still does not print, then get the IP address of the printer.  This can be achieved in the Setup Menu > wireless Menu.  Check the IP address which seeks the printing software.

  * Click Start menu on PC

  * Select all programs

  * Select the HP folder

  * Select the folder for the HP Officejet Pro 8500 a A910 series

  * Select update the IP address

  Also check the information contained in the document located here.  Let me know how it goes.

• What is the best photo paper 4'x 6' for HP Officejet Pro 8500 has more e-all-in-one Printer?

  1 - HP Officejet Pro 8500 has more e-all-in-One Printer

  2 - operating system: Windows 7-64

  3 - no error message

  4 - no change

  5.-j' have been printing in my old ' hp premium more photo paper "and get very dark pictures and wasted too much ink.

  I've been using "hp premium more photo paper glossy" and get very dark pictures.

  Before this printer, I used a Deskjet 5550 with the same paper and get great quality.

  Thank you. Luis Cuenca

  HI cuencaky,

  Here a link to a page with an example of a good 4 X 6 photo paper, you can use with your printer.

  This type of paper is known to work very well.

• Cyan is not printing on HP Officejet Pro 8500 has more - Air bubbles in the ink tubes

  Hi all

  I know why cyan is not printing.  It is because of the following:

  Ago, I ran out of ink cyan printing ("please replace cyan before continuing").  I live in a remote area and was not able to buy a replacement cyan cartridge, so I read on a hack on the Internet, that was to fool the printer into thinking that the cyan cartridge remained inside ink (just basically restricting the measure gauge so that it read the Full cartridge).  I did it because I had a print document that requires only the black ink, so I knew that this wouldn't be a problem.  Then life happened and I completely forgot my little shortcut, and my wife printed a number of color photos.  I finally had time to cartridges, and I now understood that cyan is not print at all.  I have now opened up the printer and realize that the cyan ink tube is full of bubbles...

  I tried to fix this by printing A4 pages that are for the most part, cyan, but without success.  I even tried to put pressure on the ink cartridge cyan in order to flood the cyan ink tubes - also, it does not work.  I read somewhere that there is a way to actually get some printers to pump tubes with ink, is - it possible on the Officejet Pro 8500 has more?

  Of course, I did all the tools that are pre-set to the arsenal of 8500, but still no luck.

  I know I'm in the situation I am purely because I don't use the device as intended, and people that no one is to blame but me, but I'd appreciate any help you could provide.

  Thank you

  John

  John, looks like you have a problem with the ink system. Unfortunately, what it looks like happened here, is that your ink nozzle, tubing and probably-print head have put dry for cyan. Work around is pretty neat, but it really is only recommended for a very temporary solution. If the ink has dried in the piping, but elsewhere in the printer then can be a decent chance that this printer will be not likely reprint the cyan. You can try to run the automatic cleaning process (up to three times I would say) via the Tools menu in the Setup (the wrench).

  In addition, I'm not sure that this will be a question that has a simple resolution. Apologies, John.

  -Spencer

  PS Hope you have a wonderful day and that your time is as beautiful as she is here!

• Problems with the operation of the Second paper tray - HP Officejet Pro 8500 has more

  I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

  I will be happy to help you with this problem.

  The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

  The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

  Let me know how it goes.

• I downloaded 12.3.3 version of iTunes and lost more than 1,500 songs and all my playlists.  I am angry and frustrated.  How to fix?

  I downloaded the latest version of iTunes and lost more than 1500 + songs and all my playlists.  Help!  What?  I want just the support I can not find ANYWHERE for iTunes.  Apple - I will never buy anything from you - programs, computers, nothing.

  You do not discuss Apple here.

  Just restore it from your backup copy.

  Certainly you don't not updated software on your computer without making sure that you had a copy of recent backup.

• OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

  like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

  If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

  Hello @billfern,

  I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

  In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

  It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

  Thank you for joining the Forums of HP Support!