The display on my computer has been enormous. How to reduce the display?

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• connection between hp j3600 printer and the computer has been lost, how do restore you it?

  worked very well, yesterday.  connections verified.

  Have you restarted your computer?

  If it's a USB printer, try another port.

  Also make sure that the connection to the female port the printer fixed correctly and check to make sure that the male end is not twisted or damaged.

• HP Pavilion P7 - 1037c: my HP Pavilion desktop computer has been moved and I can't find the front USB ports. How can I find them?

  My computer has been moved to my new apartment and set up my movers for me.  I used to see some front USB ports at the bottom of the front panel, but now I can't.  Is there something I need to do?  I really need those!

  Slide the cover down. Look at this picture.

  

  Good day!

• The standard games on my computer has been deleted and my hard drive went out is there a place I can download the standard games

  original title: games

  The standard games on my computer has been deleted and my hard drive went out is there a place I can download the standard games

  ---------------

• Message update\update.exe is not a valid file because the computer has been infected from malware attacks

  Original title: update\update.exe message is not a valid file when tried to install IE8 KB2744842 patch

  I got this virus live Platinum security.  I think about Microsoft bulletin as CVE - 2012 - 4969 Backdoor: Win 32/Poison.BR supposedly he is gone now with PC Tools Spyware Doctor with antivirus.  I can no longer get critical updates to www.update.microsoft.com and cannot go there and get either them.  I have automatic updates turn on my computer, but when I go to the update site, it asks me to turn on the automatic updates, but doesn't change from red to green.  If I click on the express, it gives me a message there is a problem with the web page.  I have read some solutions and typed in will looking for three files like BIT and update, but the only one listed was the workstation.  I did some research and found the servers to Windows IE8 patch KB2744842 and downloaded and when I tried to install it, he unpacked himself and then ran, and then I got the message saying that update\update is not a valid Win 32 application.  I searched this file and found it was created on 20/09/2012, the same day I had the terrible malware and under properties, it is called configuration of Windows Service Pack, the version of the 6.3.0004.1 built by: dnsrv, internal name update.exe, English, original name: update.exe on my computer, it is C:\\bb5d6cfc84bf6a13dde9b006.update

  Try to solve this problem cost me $230 plus the cost of PCTools Spyware.  I called a number to the www.spywarehelpcenter.com to support when I was having trouble installing the PCTools in safemode and said Malwarebytes Pro was much better and used by companies and he said he gave me $150 off so it cost me one once charge $50 and there is no renewal and sold me a one year $ 180 contract to remove the virus and the development of my computer.  He had insisted on it going remotely and showed me all these errors.   I think that I made a mistake to trust him.  Two technicians have worked on my computer remotely on two different days without a firewall and installed Malwarebytes Pro three times because it kept to give a message of corruption, and it is that when I pointed out to them there is no firewall that was added by a sort of sharedaccess.reg problem is I can't get and install the critical updates.  I trust a third time to do things?  They have deleted quite a few programs.  I think that maybe the problem is that they were not aware of the fixit patch and the full patch to IE8.  I run Windows XP Professional and probably should upgrade to Windows 7 in the near future.

  I should add that a few days before that happened, I noticed that if I went in sysedit, the config.sys and autoexec.bat files windows were empty.   My computer has always competed, but it seemed very slowly.  I could not find a solution for this and read that you don't really need these files.  I have the original operating system disk and has been reading how to install it, but only for the repair by pressing 'r' and let it repair missing files.   So I don't know what to do.  Any advice?  I am so tired of this, but still have hope to operate correctly.

  Hi Catnip009,

  Follow the suggestions below for a possible solution:

  Method 1: I suggest you to download and make a bootable CD or USB to Windows Defender in offline mode, and then run the tool.

  For more information, see the following articles:

  What is Windows Defender in offline mode?

  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

   

  Windows Defender Offline: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows/Windows-Defender-offline-FAQ

  Method 2: If you still experience the problem, and then run Microsoft Fixit, that might help us diagnose the problem better.

  The problem with Microsoft Windows Update is not working

  http://support.Microsoft.com/mats/windows_update/

  Let us know if that helps.

• My computer has been hit was a virus hiding all programs, called him Smart HDD. The technician fixed the things except that now we cannot books library audio d/load. Error OxCood2751

  My computer has been hit was a virus hiding all programs, called him Smart HDD.  The technician fixed the things except that now we cannot books library audio d/load. OverDrive Media Console gives error OxCood2751 and said to Contact Support technical of Microsoft. Can anyone help, thnx

  Hi Sharohbbrd,

  ·         You have made no changes to the Windows Media Player before the show?

  You may be able to solve the problem by installing the Windows Media Format 9.5 Runtime. Download the same from the following.

  Download details - Microsoft Download Center - Update for supported Media DRM (KB891122) players

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=3141

  You can also see the following articles for more information:

  File Readme for Windows Media Player 11 for Windows XP - Microsoft Windows

  http://Windows.Microsoft.com/en-us/Windows-XP/products/Windows-Media-Player/11/Readme

   

  An update for Windows Media Digital Rights Management-enabled players is available

  http://Windows.Microsoft.com/en-us/Windows-XP/products/Windows-Media-Player/11/Readme

  Let us know if that helps.

• My computer has been recognizing not my two printers. He says that the printer spooler was not working. So I uninstalled my printer and when I tried to reinstall I received a message that the RPC server is unavailable.

  My computer has been recognizing not my two printers (which I have had for years).  The message says that the "spools of printer was not working" when I tried to print.  So I uninstalled my two printers and tried to re - install.
  Then I get a message that the "the RPC server is unavailable".

  Hello Sue Strong,.

  Thank you for your message.  Let's try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.

  Click the (+) sign next to "Services and Applications" > select 'Services '.

  On the right, find and right-click "RPC Remote Procedure Call ()" > select "Properties".

  Select the "Recovery" tab, then successively in first failure, second failure, etc. "restart the Service"

  Validate the change OK
  Stay in the services menu.
  On the right, find and click on "Print Spooler" > select "Properties".
  Click on the 'Start' button and check the "Startup type" is set to "Automatic" and click OK.
  If these steps resolve the problem, click HERE for more information and troubleshooting techniques.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Computer has been infected by the worm 32 blaster... Now I have no sound, can't install/uninstall things, need help!

  My computer has been infected last night. I went into safe mode, ran malwarebytes and Microsoft security essentials and cleaned up my computer. But onceI restarted in normal mode, I noticed a ton of questions

  -Its completely gone. I cannot listen to music, can not test speakers, cant watch netflix streaming, etc.

  -Tried to run microsoft fixit, but I get an error message that the JIT debugger is not found.

  Ive been looking online and through forums for all help, but its looks like nothing works!

  Any help is appreciated!

  -Bouazza

  Ok. So, I did the clean boot with just the microsoft services to run. In doing so, I was finally able to run Microsoft FixIt. I ran some tests on this subject but it came up saying windows media player and my audio were very good. Yet, I still have no sound.

  From then on, I decided to uninstall and reinstall my audio drivers. After I did, I didn't restarted, still no sound.

  After having looked well and try a few troubleshooting steps more, it seems that most of he said it has something to do with windows media player. I followed these tips links on running a diagnostic tests (http://en.community.dell.com/support-forums/laptop/f/3517/p/19351382/19768710.aspx#19768710), the only thing that didn't work was a 1 B 63:161 B microphone registration error. But the article said that if this disagnostic dell comes back fine then issues its is a pilot (that I reinstalled the and made sure they were up to date with windows update) or it's a matter of windows.

  I still can not play music, watch videos online, heard no sounds test to sounds, hear no sound when the computer starts first, my video/webcam doesn't work, etc..

  I could not go through the boot process to see what was causing Fixit to not work, but now Im processes more than audio. Do you think I did the clean boot with just the activate microsoft services, is one of those that is causing the problem?

  I am not computer stuff that well outside the bases... Im trying here but I can't find a solution! I couldn't do the diskcheck you suggested that bc it was a bit confusing to me.

  Suggestions more?

• My computer has been doing the BlueScreen thing where it stops every 5 minutes when I go to normal mode

  Original title: Windows Update does not work on security with networking mode

  Hi, if my computer has been doing the BlueScreen thing where it stops every 5 minutes when I go to normal mode. So I go on security with networking mode and I went to problem and solutions and all this stuff, and the Web site that came to help me solve the blue screen was told to go to "All programs" and then go into "Windows Update". but the problem with that is does not work! My cursor will give me the circle of loading bit for a few seconds and that's it! And don't tell me to go to because every time startup repair I have try that he asks me "User" and I tried everything and nothing will work! :/ And apparently, it's a driver problem, not a hardware problem, because I already removed and put in the back of my equipment. Then Yes.

  Thanks for your help! :)

  Windows Update does not [Safe] mode with network

  Yes, that's correct. You can not run manually check updates in Mode safe mode with networking since the necessary Services are not running.

• instructions on how to get your photos back after your computer has been deleted and the

  my computer has been deleted and my photos from my photo file. so I wonder how I can get all my photos if I can at all... my computer was giving me problems and saying that the hard drive has been mess up so I went back and restored my programs and it restored everything but my photos and other files, that I would just get my photos.

  How exactly do you run restore?

  If you have used a disk recovery or a recovery Partition...
  to reinstall your system as it was when you first
  bought it... your personal files may be missing
  unless you do backups on an external support.

  There are programs of software designed to recover the
  deleted files. The following freeware is an example...
  a Google search will find more.

  If there is no file on your hard drive with
  not been crushed... There is a little chance that
  You may be able to recover some of them.

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  Recuva - file recovery
  http://www.Recuva.com/

  Introduction of Recuva (tutorials)
  http://docs.Piriform.com/Recuva/introducing-Recuva

  The following article can be also worth a visit:

  How to recover files deleted with free software
  http://Lifehacker.com/393084/how-to-recover-deleted-files-with-free-software

  Good luck.

• Our computer has been locked because of a scam of the Cheshire Police by telling us that we must pay a fee to get it unlocked. Can you help me?

  The page shows that his United Kingdom police which includes the service of Cheshire Police and the Metropolitan Police, in us saying that we have committed an offence and asking for £100 to unlock the computer.  If not paid within 72 days he will remained locked.

  Computer has been infected with malicious software.

  There is nothing to click to remove this page to completely turn off the computer.

  Can you help me, please?

  Thank you

  Heather

  Take a look at this site for some good information on the removal of virus/malware.

  http://www.selectrealsecurity.com/malware-removal-Guide/

  I hope this helps.

• My computer has been stolen! Can I install my Win 7 Pro drive on my new computer and disable the operating system on the old computer?

  My computer has been stolen! It had Windows 7 Professional 64 bit for the new buildings of the computer. I still have the original disc and product key. Can I deactivate the license on the stolen computer and install my copy of the OS on my new computer? I'm having a hard time trying to find the funds to buy what I had once and I think it's not fair if I have to buy a new product key, when I still have the original disc and has been victim of theft.

  If its an OEM version of Windows, you are probably out of luck (can't hurt to try). For a version of "Retail"...

  If you a proof of purchase, then you may be able to get a replacement.
  How to replace Microsoft software or hardware, order service packs and replace product manuals
  http://support.Microsoft.com/kb/326246

  You can also try Windows Genuine Advantage Support (scroll down to find your country)
  http://customercarecontacts.com/contact-Microsoft-support-phone-of-Microsoft-Corporation/
  US phone numbers: Windows 7: 1-866-530-6364
  Windows Vista: 1-866-530-6599
  Windows XP: 1-866-530-6599
  Microsoft Office: 1-866-530-6599
  All other products: 1-866-530-6599

  J W Stuart: http://www.pagestart.com

• My computer has been infected recently with Sirefef (AB and W variants). How will I know if I do a backup/clean install of the operating system or not?

  As says the question: my computer has been infected recently with Sirefef (AB and W variants).  How will I know if I do a backup/clean install of the operating system or not?

  I'm running a full system scan in ESM right now, and it has detected multiple instances of sirefef.   I have remove as they pop up, but I'm afraid that when I run another scan they all will always be there.  Is there a way to know if MSE is actually remove them and he cleaning?  If not, should I do a back up and reinstall the OS?

  Thank you.  I can choose to try this, however, I would like an answer to my other questions first.

  Sirefef is a rootkit and yes he can hide in your system.  This is why it has been suggested that you may need to reformat/reinstall.  In fact, it's the only way to eliminate malware.  Multiple scans with several scanners and no conclusion malware probably indicate he disappeared, but the key word is "probably".  Malwarebytes is good and what he finds now may be traces of the infection, but what he finds perhaps not active more - it is always good to run the scans so.

  What spare drive did you run?  What scanners did you use?  See again you and follow the guide "Malwaretips"?

  For the firewall problem, you can try the following Microsoft Fixit.

  Diagnose and automatically fix problems of Windows Firewall service

  http://support.Microsoft.com/mats/windows_firewall_diagnostic/en-us

  One of the users of the Forum answers maintains that a great guide on information security is important for understanding the removal of malicious software.  See the following compliments of Brian M - for suggestions on how to solve your problem: http://www.selectrealsecurity.com/malware-removal-guide/#after see: after the removal process and solve the problems of Post disinfection

  Uninstall/reinstall of MSE is how?  All the problems?  Have you tested MSE with eicar to be sure it's working?

  Assume that you have not had an opportunity to review the MSE Installation Checklist or you would have noted that MSE and Windows Defender cannot be used on the same computer.  So if WD works in fact it means MSE has been disabled/not not work correctly or not installed.

  See the next WD re: Windows Defender and Microsoft Security Essentials

  Good luck...

• I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered. Is it a scam?

  The call was clearly from abroad and had a bad connection.

  I received a call Thursday last of someone who said they were by the Windows team and that my computer has been altered.   The call was clearly from abroad and had a bad connection.  Basically, they wanted to sell me something for $99.  Is it a scam?  Called again today and they make me nervous because I don't know that much about computers.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I bought ADobe Acrobat XI Standard previously. My computer has been changed and I have lost the need to reinstall. Were unsuccessfule and need help

  I bought Adobe Acrobat XI Standard previously. My computer has been changed and I have lost the need to reinstall. Have failed and need help. My serial number does not work.

  Hi Dean,

  Please refer to the KB Doc:https://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

  Kind regards
  Rave