My computer has been hit was a virus hiding all programs, called him Smart HDD. The technician fixed the things except that now we cannot books library audio d/load. Error OxCood2751

Similar Questions

• My computer has been infected with a virus by asking me to download windows xp for $59 virus software.

  original title: anti-spyware in Microsoft windows xp

  My computer has been infected with a virus by asking me to download windows xp for $59 virus software. Whenever I tried to load the antivirus software, or similar, I saw in the 'my windows task manager process windows' image or start whd.exe process name my software would be closed and a screen could come that had microsoft images etc on this subject. He asked me to sign up or enter my code', that I could download for $59. I managed to fix it myself, but before I did I sent an email to their 'support center' telling them that I was going to find and to make their visit for wasting my time! I put a contactable email address down and got one got a naughty response. Hello sorry, but there is no payments with your email. Please send me your e-mail to registration or transaction ID thank you and have a great day! email address * address email is removed from the privacy * who can I send this on, it was a scam and for someone who has no idea about computers, they would have to pay somethig to someone to fix it. enough of these people, they need to be stopped.

  Its fake. Follow this. It may be similar to the following

• My computer has been infected by a virus, which I have never handled before.

  Exactly what the title says. Recently, my computer has been infected by a virus. I ran a quick scan, and then a full scan of my computer and removed 18 Trojan horses. I open MSCONFIG and put it on Normal startup, I pressed F8 to get out of Safe Mode, but nothing works. I'm stuck in Mode safe and now I'm completely lost. Any suggestions?

  Hello

  If you know the name of the Malware, you must post here

  1. Close all running programs and open the windows if you are back on the desktop.
  2. Click on the Start () button.
  3. In the search box of the Start Menu () type msconfig and press enter on your keyboard - follow UAC prompt.
  4. The System Configuration utility opens
  5. Make sure the Normal startup is selected
  6. then click on the STARTUP tab at the top
  7. Make sure that the startup is disabled
  8. Apply - OK - then follow restart guests

  ____________________________________________________________

  also run this program:

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/products/malwarebytes_free

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Email from someone who says that my computer has been infected by a Virus.Currupt of data.

  I received an Email my computer saying has been infected by a Email of Virus.My does not open, it says that my data is corrupted. What can I do about it.

  Hi grahamfordy,

  It's probably a scam.  Please see article with some additional information:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• my computer has been destroyed by a virus Trojan - what I do to format disk

  my computer has a couple of Trojans found by scan, then every day it just worse and worse until today when Internet Explorer is gone and most of the programs and accessories - help

  Hi Naillig,

   
   
  1. What is the operating system installed on your computer?
  2. what anti-virus software is installed on your computer?
   
   
  I suggest you to follow the steps and check if it helps.
   
   
  Method 1: Follow the link and scan your computer in safe mode with network and try to remove the virus from your computer.
  To use a safe mode with network option, follow these steps:
  (a) restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  (b) use the arrow keys to choose Safe mode with networking in the Windows Advanced Options menu appears, and press ENTER.
  Startup options (including safe mode) for Windows Vista
   
   
  Startup options (including safe mode) for Windows 7
  
  How to remove a computer virus?
   
   
  Note: This link is also applicable to Windows Vista and Windows XP.
   
   
  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
   
  If you want to format your computer, you can take the backup files and you can re - install Windows.
  Back up your files to Windows 7
   

  Back up your files for Windows Vista Install, reinstall, or uninstall Windows

   
   

• How do to get the documents after the computer has been infected by a virus and wiped

  Hello

  My laptop works most completely and there was a humming noise whenever I tried to start. I learned that the laptop was corrupt. I was informed by the customer service to clean the laptop. In doing so, all parameters resumed those available at the time of the purchase in 2008.

  How can I recover all my documents, pictures, etc.?  I take the laptop to a computer technician to help with this.

  Can also advise you how to make a backup of all items stored on my laptop please.

  Kind regards

  J.

  Wiping the phone clean and restore to factory condition as advised by "customer service" (that may be), you actually deleted all the files that were on the computer. Recovery, even by a specialized at great expense data recovery company will be at best fragmentary.

  I'm moving your question to the forum space Windows for system repair and recovery, where it is possible that you may receive some additional tips, but I think that you can simply cut your losses at this point. If there is a hardware problem that caused the initial symptoms, it is likely that you will face more questions and data loss unless you get the hardware repaired/replaced.

  -steve

• My computer has been infected by a virus or worm

  Recently, I upgraded my computer to el capitan since then he worked very slowly I can't stop, and firefox won't open.

  2 days ago, I added an application named Dr. done wondershare to try to restore images lost from my phone.

  Today I went to Keychain Access at some point yesterday beside a blue @ many of my passwords and sign web passwords to several different accounts were consulted.

  Is this a sign that my safety is at risk and what should I do.

  All the apps of Wondershare are mounted with all sorts of ad-/ malware. You can do a quick scan with Anti-Malware for Mac (Yes, it's safe) to see if it finds anything.

• Your computer has been locked and all your files encrypted with RSA 2048-bit encryption.

  My computer has been hit by a ransomware (which is reported by Palo Alto Networks March 4, http://researchcenter.paloaltonetworks.com/2016/03/new-os-x-ransomware-keranger-infect es-transmission-bittorrent-client-...)

  What should I do to save my files?

  And how to remove the virus permanently?

  If you do not have a backup that has not been attached while the virus was busy to encrypt your data, I think it's too late now.

  To be absolutely sure that there is nothing left on the computer, the only way is from scratch.

• Security Center has been disabled by a virus, how do I turn this back?

  Hello

  My computer has been infected with a virus that has disabled the Security Center Service. I cleaned my computer since the virus and other viruses (with the help of Microsoft Security Essentials) and everything seems to be clean. Now when I try to activate the rear Security Center, I went to computer Services (services.msc) but did not find the service center of security that there are listed. I tried using the command (cmd) line using this command:

  net start wscsvc

  but the response indicates that the name of the service (wscsvc) is not valid.

  Can anyone here tell me another option (such as editing the registry) which help to turn on Security Center?

  Thank you

  Using Win XP SP3

  I tried all the three methods, but sorry, none of them solved the problem. The last and the best thing I've done is to repair windows by using the installation CD.

• 'iPhone has been severely infected by viruses -' is this possible?

  Surf the internet (safari) pops up a window that says that the iPhone has been severely infected by viruses (respectively 7) and I have to follow the instructions to repair the phone. Is this possible or is it a fake?

  JavaScript:;

  No, there is no virus in the wild for iOS. This popup is just a scam to try to get you to reveal personal information. Quit Safari and go to safari settings and delete cookies and clear history and cache.

• How can I retrieve my documents content that has been removed by a virus?

  original title: how DO I GET inside MY DOCUMENTS, PHOTOS AND PROGRAMS what has BEEN REMOVED BY a VIRUS?

  HOW CAN I RETRIEVE MY DOCUMENTS. MOVIES AND PROGRAMS THAT HAS BEEN REMOVED BY A VIRUS?

  Hello

  You can read the articles below and check if that helps.
  How to recover a lost Word document
  http://support.Microsoft.com/kb/316951

  How to recover a lost in Word 2007 or Word 2003 file
  http://support.Microsoft.com/kb/827099
   
  I hope this helps.

• Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  This kind of message is a scam. Do not meet it.

  Force Quit Safari, then restart Safari while holding the SHIFT key.

• My microsoft security essentials failed due to a virus/trojan, and it seems that my computer has been hacked... help

  has failed because of a virus/trojan and it seems that my computer has been hacked... help

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• My computer has been recognizing not my two printers. He says that the printer spooler was not working. So I uninstalled my printer and when I tried to reinstall I received a message that the RPC server is unavailable.

  My computer has been recognizing not my two printers (which I have had for years).  The message says that the "spools of printer was not working" when I tried to print.  So I uninstalled my two printers and tried to re - install.
  Then I get a message that the "the RPC server is unavailable".

  Hello Sue Strong,.

  Thank you for your message.  Let's try the following:
  Click 'Start' > right click on 'My computer' > select 'manage '.

  Click the (+) sign next to "Services and Applications" > select 'Services '.

  On the right, find and right-click "RPC Remote Procedure Call ()" > select "Properties".

  Select the "Recovery" tab, then successively in first failure, second failure, etc. "restart the Service"

  Validate the change OK
  Stay in the services menu.
  On the right, find and click on "Print Spooler" > select "Properties".
  Click on the 'Start' button and check the "Startup type" is set to "Automatic" and click OK.
  If these steps resolve the problem, click HERE for more information and troubleshooting techniques.
  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - issue one - I can't find anywhere on the web

  Hi I had CS 5.5 Student edition (download no CD), but then the hard drive of my computer is dead. My computer has been "fixed", but was completely wiped out. I bought a new computer and want to download again - one question - I can't find a way to download the edition of students anywhere on the site, do I just download the normal edition? Two - question because my computer was wiped out how to uninstall / disable one I already downloaded? Because you get only 2 total downloads is that correct? I want to

  Please visit: https://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

  Concerning

  Megha Rawat