The files do not present one of my layers, only a white blank canvas (Photoshop CC)

  1. It doesn't matter what file I opened, none of my layers appear more. All I get is a white background.
  2. And if I cover every single layer you'd think I'd see the background pattern. Nope! Even not that appears.
  3. My colleague tried open my files on his copy of the CS6 and files work fine.
  4. I checked and my version of Photoshop CC is up-to-date.

Any help would be greatly appreciated.

Delete my Preferences file seems to fix the problem. Re-import my CS5 preferences, however, brought back the question. I therefore deleted again and then declined to import preferences of CS5.

Tags: Photoshop

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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