The installation of SP2 fails to faultrep.dll

Hi all, I'm unable to install SP2 for vista. usually, stops on step 2 of the installation. Then goes to black screen and scrolls files, stopping at faultrep.dll.

Any help appreciated with gratitude

Please answer all the questions of diagnostic following by number in your very next answer (no need to quote this post):

1. what application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

2 to give application Norton or McAfee application ever been installed on this computer?

3. do you have a free trial Norton or a McAfee free trial come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

================================================

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Tags: Windows

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