the installer of yellow photosmart ink in my newly installed 564 hp 5510 b111a, do not print.

I just installed a new Photosmart 5510 B111a.

When you try to print colors, yellow does not print.

I reinstalled the cartridge.  A ran several alignments.

Has run several diagnostic reports.

All looks fine except that no yellow is printed on paper.

I hit the ink on the bottom of the cartridge, using a

tissue and it turned yellow.

What should do?

Solved my problem.  I read in this forum there is a PRINT CLEANING of HEAD which can be done on the printer, but must be done from the computer.  He is not one of the options on the touch screen of the printer.  When I ran to the printhead cleaning twice, that solved the problem.  The yellow ink began printing very well.  It looks like the new printhead just need to be cleaned once or twice.

Tags: HP Printers

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