The iPhone camera 6 (front and rear) and flashlight not working not

Hello world

I am a user of the Iphone 6 (128 GB) - purchased in December 2015. Version 9.2.1

For two days my camera (front and back) as well as the flashlight will not work.

  • I see a black screen at the opening of the camera - can make changes to the, front/rear, HDR mode (power), etc. - but nothing happens
  • When I try to open the flashlight, it crashes (the button on our extension of the home screen is simply not lit)

I tried to restart my phone several times, but the problem persists. Please note that nothing happened 2 days back - I have not dropped my phone, in any case I don't see that can cause damage to the camera. All of a sudden it stopped working.

Please suggest what to do.

To exclude a software problem, set it back to factory settings, do not use a backup, manually installed personal data and test the camera feature.

Use iTunes to restore your device to factory settings - Support Apple iOS

If the device works, restore the backup of the data. If the device still does not work, you will need to get the phone checked by Apple a Service provider authorized Apple to air:

Apple iPhone - contact Support - support

Tags: iPhone

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