The issue of Chrome
I use RH7.03.001 on an XP machine.
I have recently checked W3C and see that Chrome is because 30% of the browser and rising market, then IE is on the decline. My Directors are very keen to have our assistance work on the "most used" browsers, and until recently I got away with the test of our aid against IE and Firefox projects. But with the ascendancy of Chrome, I have to make sure our help now works in Chrome as well.
I read the other posts on here and on the site of Peter bring Webhelp to run in Chrome. I made changes in my whver.js file and have used the workaround 'local disk' to test locally. Everything ok in local testing.
I'm not clear on is that what my users see? We send our help on CD along with the software it is built for. In a good part of the time, it is then installed on the client computer. When the user invokes help, it is open from C:/Program Files/etc...
This means that Chrome users get a browser with webhelp skin shell and nothing else? If so, I have to include a cautionary healthcare on our installers! I know that Adobe are looking at this, and that RH8 and RH9 still does not solve the problem. Is there anything else I can do to make sure that we reach the widest possible audience?
Thanks for any help!
Ron
If the webhelp is installed in Program Files then it runs locally.
For users to view help on the use of Chrome, from 130 shows how Chrome you will need to call help. This is something that only the user can do and he denies that Google see it as a security risk. Until a solution is found, you're kinda stuck, like the rest of us. Webhelp is supposed to be based on the server and it will run OK from there.
Who would be your developers changing all calls to their help and assume that your users have access to the internet. The alternative is another way to help out. My inclination would be to wait for some time see if another solution is coming.
See www.grainge.org for creating tips and RoboHelp
Tags: Adobe
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Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - QCPVQ - KHRB8-RMV82
Windows product key hash: + Rj3N34NLM2JqoBO/OzgzTZXgbY =
Windows product ID: 00359-OEM-8992687-00095
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {DFF68C19-1503-487E-A692-8C435EF12F1F} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150316 - 1654
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{DFF68C19-1503-487E-A692-8C435EF12F1F} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-RMV82 00359-OEM-8992687-00095 2 S-1-5-21-3113075717-3854388810-3852344427 Dell Inc.. L421X XPS Dell Inc.. A14 20130522000000.000000 + 00011A80F00018400FE 0413 0409 Malay Peninsula Standard Time(GMT+08:00) 0 3 DELL CL09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1043-7601.0000-1052015
Installation ID: 019613804902779735492485549691725206407303392291262906
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: RMV82
License status: licensed
Remaining Windows rearm count: 2
Trust time: 19/04/2015-16:10:57Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
Beyond: 0 x 0000000000000000
Event timestamp: 4:15:2015 22:03
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current Hash HWID: LgAAAAAAAQABAAIAAAABAAAAAwABAAEAln3yCEagjqxGq8ILYPbwHZ5vvtyWYw ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
CL09 DELL APIC
CL09 DELL FACP
DBGP DELL CL09
HPET DELL CL09
STARTING DELL CL09
CL09 MCFG DELL
TCPA DELL CL09
CL09 DELL SLIC
CL09 DELL UEFI
ASF! REFERENCE DELL CL09
CL09 DELL SLIC
SSDT CRV COMPAL ORB
ASPT DELL CL09
FPDT DELL CL09
SSDT CRV COMPAL ORB
SSDT CRV COMPAL ORB
LAURENCE DELL CL09
SSDT CRV COMPAL ORB
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