The Jeopardy widget in Captivate 9 working for anyone?

I spent almost 2 hours Friday with the support of chat who told me to use the Task Manager to quit the program because it does NOT save or Exit on screen.

He sent me a new widget.  The same problem.

He told me to remove the entire program 9 Captivate and do a fresh install.  So I did including voice. When I copied the new widget in the file OK and started the new freshly downloaded program... same problem.

The interactive Jeopardy in 9 CAPTIVATE Widget does work for anyone?

As soon as the cat helps open Sunday PST to 9 that I will be on the line for assistance. This project was expected at midnight Friday night and everything that had left me was a simple vocabulary that I was going to do with danger.

Does anyone have suggestions in the meantime?

My OS is windows 7 on a laptop (1366 X 768 screen resolution) and external monitor 1920 X 1080)

Since this Captivate previously worked at 8 without difficulty, I don't think that anything has been the question with my screen resolution.

So while talking to tech support yesterday, I HID my taskbar and here I could indeed see the top edge of the buttons.  It is NOT possible to change the resolution on my laptop, but when it takes the external monitor my MAIN SCREEN, I could see the buttons.

Guy tech support said that between 8 and 9, the widget window has been increased and therefore people who are 'old' hardware will struggle to see the end of the whole widget area.  My problem has been resolved and thanks to Rod Ward detective he hit it on the head it was a screen resolution problem.  Two monitors is ok with different resolutions.  The thing that was so confusing, is that the widget area seemed complete... and isn't going off the page.  If the widget box full looks like then why everyone assumes that... actually there something yet?  Maybe a bug to Adobe fix?

Thanks to Rod Ward and the support tech yesterday guys I got my period this am.

Tags: Adobe Captivate

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