The mouse starts to move around and stops working

I have a desktop HP with Windows Vista Home Basic. Since last or if the mouse started to give problems.

Suddenly the mouse starts to move everything on the screen and is unresponsive. It opens some programs and suddenly stops. Sometimes the mouse just stops working, but keyboard shortcuts work. I have formatted the computer to its original factory State, changed the antivirus and even checked the mouse but the problem persists. What should I do?

It looks like a hardware failure, but could be the communication or mouse port.

You can test it with another mouse? Ideally, one with a different connection type, i.e. If your current mouse is USB, test with PS/2 or vice versa. Otherwise, test with a mouse of the same type. If it is USB, try a different USB jack.

If it is wireless, check the batteries and make sure the transceiver is as 'visible' as possible to the mouse.

Tags: Windows

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