My computer freezes and stops working as soon as the antivirus is used.

Similar Questions

• USB ports suddenly freeze and stops working for 10 sec after power off or powered speakers

  Original title: Usb Ports stop working for 10secs after power off or powered speakers!

  Hello

  I have no why, but my usb ports suddenly hangs for 10secs when my speakers turned on or off the power in case of operation of pc... And I have a usb mouse usb wireless keyboard and... with this problem that I can not work properly... and some times my mouse work in early upward and then I should use my keyboard to restart the pc... Then it works very well! Help me please. !

  Hi Thierry,.

  This issue does not appear with Windows that even after you perform a clean installation. So for me, it looks like a material damage. I would recommenmd get you in touch with the manufacturer of your computer and to do the repair.

  Do not hesitate to contact if you have problems with Windows in the future.

• Computer freezing and startup repair does not solve the problem.

  fix my computer when windows start dump then launch startup, but does not solve the problem. Can you help me solve the problem

  Hi Wwiese,

  Thanks for posting your query in Microsoft Community.

  I understand from the description of the problem, the computer freezes in the commissioning on the Windows 7 computer.

  I would appreciate if you can help me with the following information.

  1 were there any hardware or software changes made on the computer before this problem?

  2. are you able to boot into office?

  3. you receive an error message/code?

  I suggest you try these methods and check if it helps.

  Method 1

  Disconnect all external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except the keyboard and mouse and then start.

  If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue. Then download drivers software updated for this particular device.

  Method 2

  Try to start in last good known Configuration and see if you can start very well.

  Using the last good known Configuration

  http://Windows.Microsoft.com/is-is/Windows7/using-last-known-good-configuration

  Method 3

  Start the computer in safe mode and check if the problem persists, if the question does not persist then perform the clean boot and check if the problem resolves.

  Step 1

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed. Please click the below mentioned link.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2

  Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.

  http://support.Microsoft.com/kb/929135

  Note: After completing the steps in the clean boot troubleshooting, follow step 3 from the link to start the computer to a Normal startupmode.

  Method 4

  If the problem persists, I suggest you perform a startup repair and check if it makes a difference.

  Startup Repair: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

  What are the system recovery options in Windows 7?

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  In addition, you can do a System Restore the Windows Recovery Console.

  It will be useful.

  Let us know if you encounter problems with Windows in the future. We will be happy to help you.

• When I am working on my desktop HP, the computer freezes. Nothing works (keyboard or mouse). The screen becomes sometimes paler.

  When I am working on my desktop HP, the computer freezes. Nothing works (keyboard or mouse). The screen becomes sometimes paler. And the only way to resolve the pbobleme temporarily to stop temporarily the computer weighing on the button of the tower.

  Hi Louis,.

  Please select your language from the drop-down menu above to post your question in the language of your choice. The forum in which you've posted is for English only. If you can't find your language above, support for additional international sites options are by following the link below:

  http://support.Microsoft.com/common/international.aspx

  Thank you

• I get the message "app Incredimail has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution.

  When I try to open Incredimail I get the message "Incredimail application has stopped working, a problem caused the program will stop working - Windows will close and inform you with a solution ', I have used as my e-mail for several years and never had a problem before Incredimail client.  I have gmail for my email.  You are able to help with this problem?  Thank you, June Fleischmann - my email address is * address email is removed from the privacy *

  I suggest to see if there are updates or new versions available for IncrediMail.

  If still no luck, I suggest to ask the support of IncrediMail

  I hope this helps.

  See you soon,.

  J

  

• computer freezes and goes to power saving mode

  Several times a day my computer freezes and goes into the power saving mode.

  Hello
   
  1. have you made changes on the computer recently?
  2. do you use a particular application when your computer crashes?
  
  Method 1.
  Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
  Step a. refer to the article below for the procedure safe mode in Windows XP
  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
   
  Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353/en-us
  Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.
  
  Method 2.
  Also, check the logs of the observer eveny for recent activity on your computer and check.
  This article describes how to use Event Viewer to view and manage the event logs in Microsoft Windows XP.
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• How to fix the windows live mail has stopped working a problem caused the program to stop working correctly windows will close the program and notify you if a solution is available

  In the Middle looking emails from this error appears.  Windows live mail has stopped working a problem caused the program blocking works windows will close the program and notify you if a solution is available

  Hello

  1. do you remember make changes to your computer before this problem?

  Try to start the computer in a clean boot and check if it helps: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

  If the boot fails, you can post your questions about Windows Live Solution Center by clicking on this link: http://windowslivehelp.com/product.aspx?productid=15

• Media Center has stopped working a problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.

  Computer: Vista Home Edition Premium, SP2

  My media center of windows worked fine two days ago, but since yesterday, it crashes when I try and run it with the statement "Media Center has stopped working a problem caused the program blocking works correctly." Windows will close the program and notify you if a solution is available. »

  I tried to go back to an older restore point, I tried to pick up the .db file, I've seen people say to delete, but I don't even have that.

  This is the error in the event log

  Log name: Application
  Source: Microsoft-Windows-search
  Date: 2011-08-09 16:49:45
  Event ID: 3084
  Task category: Gatherer
  Level: error
  Keywords: Classic
  User: n/a
  Computer: rb - CCP
  Description:
  Cannot load the Search.MediaCenterHandler.1 protocol handler. Error description: a server error has occurred. Verify that the server is available.  .

  The event XML:
  
   
     
      3084
      0
      2
      3
      0
      0 x 80000000000000
     
      380048
     
     
      Application
      RB - CCP
     
   
   
     
     
      Search.MediaCenterHandler.1
      A server error occurred. Verify that the server is available.
   
  

  Hello

  I suggest you follow the methods and check if it helps.

  Follow the steps below and check if it helps.

  (a) exit any running instance of Windows Media Center.

  (b) delete the mediaCenterDataStore.db file. By default, this file is located in the following location:

  %SystemDrive%\ProgramData\Microsoft\eHome\mediaCenterDataStore.DB

  To remove the file, follow these steps:

  i. Click Start and then click Run.

  II. in the Open box, type run and then click OK

  If you are prompted for an administrator password or for confirmation, type the password, or click on continue.

  III. in the Open box, type % systemdrive%\programdata\microsoft\ehome, and then click OK.

  IV. in the details, click pane right mediacenterdatastore.db and then click on remove.

  c. click Yes to confirm that you want to move the Mediacenterdatastore.db file to the trash.

  (c) start Windows Media Center.

  I hope this helps.

• my computer vista laptop stops working

  my computer vista laptop stops working. It starts ok and allowes me to choose my user account, then it loads to the top of my page with all the desktop icons and wellcome page, then it stops working. How to solve this problem? Thank you!

  LTCRay,

  If the problem persists in Mode without fail, it is very likely that the system has been infected.
  You can take a look at the post of PA Bear on the removal of the malware on this thread:
  http://social.answers.Microsoft.com/forums/en-us/msescan/thread/87058857-D181-4019-a723-efd9a49d9275
  Remember that you may need to removed the hard drive from the system to scan for infections.
  I hope this helps!

  Cody C
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My home button is really hot and stop working

  I don't know what is happening with my iphone 6. When I woke up, my iphone already hot as * and my id as warm touch and stop working. Can someone give me an advice what to do?

  Make an appointment at the Genius Bar in Apple for the service. If you need a Apple Store - find a store - Apple.

• Record for computer Toshiba laptop stopped working

  Hello

  I did a format for my camera and he got on the factory mode. Before that, I did an inscription to my pc now, after it has been formatted, it gives me this message at startup "Toshiba note book recording stopped working win will find the solution".
  I don't know what to do to stop this message.
  Give me a solution to stop it without affecting on registration of the product in the company of Toshiba.

  If you already have registration and registration has been performed correctly, there is no reason to panic. After the installation of own recovery you will be always asked the same again and again.
  Just ignore this option and use your laptop.

  A question: do you see this message every time that you start your laptop?

• Skype has stopped working. a problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.

  Skype has stopped working. a problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.
  We have Windows 7 and automatic updates.
  I worked until the afternoon with Skype and after an hour when I arrived on the Office to continue to work the Skype has stopped working.
  Please help me urgently!
  We did all the things written on goole /Microsoft Skype support.
  Does not Skype is the only program ot getting intalled

  It worked! I had tried everything, but it worked for me, thank God, we communicate through Skype of Nevada USA, Ireland and cannot lose touch. It's an absolute answer to our prayers. Thank you for posting!  Skype heartbeat is a very informative page that I had not discovered before now, either. Excellent!

• I get a message 'Adobe Illustrator has stopped working. Please activate the fonts Verdana and r

  I get a message 'Adobe Illustrator has stopped working. Please activate the Verdana fonts and relaunch Illustrator. "I looked in my fonts and I do not have the fonts veranda. What I would do.

  You must install all four members of the family of Verdana fonts on your machine. Please check the following thread that corresponds to your question:

  http://forums.Adobe.com/message/5905430#5905430

  Kind regards

  Rambour

• Windows Media Player has stopped working, as well as the sharing of multimedia files

  My husband told me that he has always had difficulty to play the DVD on WMP.  I discovered that it would not play because there was a problem with the audio.  I couldn't find the solution to this problem.  However, we were able to play, burn and rip CDs until what we downloaded Windows SP2 for Vista Home Basic (32 bit), two days ago.  Since then, we have not been able to open the app, and the WMP network sharing Service.  I tried to run the Setup program, but it is said that there is a newer version of WMP and it will not replace or repair.  I wanted to see if I could find a solution to this problem without having to resort to reinstalling Vista or restore to an earlier point.  I also noticed that when the WMP application has been updated July 15 to the new version below, there were times this video Web sites would not play and we would have to restart the computer so that we can read them.  More information on apps not working do not are below:

  Windows Media Player has stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: wmplayer.exe

  Application version: 11.0.6002.18065

  Application timestamp: 4a5dce03

  Fault Module name: wmp.dll

  Fault Module Version: 11.0.6002.18065

  Timestamp of Module error: 4a5de837

  Exception code: c0000005

  Exception offset: 001ebbee

  OS version: 6.0.6002.2.2.0.768.2

  Locale ID: 1033

  Information additional 1: 0 b 09

  More information 2: 6e4d7c25afc4250296f8b39df8954e57

  3 more information: 0e19

  Additional information 4: 79b07001e2b2170f3bf5c0bdcf41c61c

  Windows Media Player Network Sharing Service has stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: wmpnetwk.exe

  Application version: 11.0.6001.7000

  Application timestamp: 47919370

  Fault Module name: wmp.dll

  Fault Module Version: 11.0.6002.18065

  Timestamp of Module error: 4a5de837

  Exception code: c0000005

  Exception offset: 00259b 38

  OS version: 6.0.6002.2.2.0.768.2

  Locale ID: 1033

  Additional information 1: 65ce

  More information 2: f3639ff676d879619c14ca889d32cd4c

  Information additional 3:9792

  Additional information 4: 137aaa9fce82e760bb8dec1aeefbbef9

  Thanks to all those who are able to provide information to resolve this problem.

  ~ Jessica DeGrandi

  My husband told me that he has always had difficulty to play the DVD on WMP.  I discovered that it would not play because there was a problem with the audio.  I couldn't find the solution to this problem.  However, we were able to play, burn and rip CDs until what we downloaded Windows SP2 for Vista Home Basic (32 bit), two days ago.  Since then, we have not been able to open the app, and the WMP network sharing Service.  I tried to run the Setup program, but it is said that there is a newer version of WMP and it will not replace or repair.  I wanted to see if I could find a solution to this problem without having to resort to reinstalling Vista or restore to an earlier point.  I also noticed that when the WMP application has been updated July 15 to the new version below, there were times this video Web sites would not play and we would have to restart the computer so that we can read them.  More information on apps not working do not are below:

  Windows Media Player has stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: wmplayer.exe

  Application version: 11.0.6002.18065

  Application timestamp: 4a5dce03

  Fault Module name: wmp.dll

  Fault Module Version: 11.0.6002.18065

  Timestamp of Module error: 4a5de837

  Exception code: c0000005

  Exception offset: 001ebbee

  OS version: 6.0.6002.2.2.0.768.2

  Locale ID: 1033

  Information additional 1: 0 b 09

  More information 2: 6e4d7c25afc4250296f8b39df8954e57

  3 more information: 0e19

  Additional information 4: 79b07001e2b2170f3bf5c0bdcf41c61c

  Windows Media Player Network Sharing Service has stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: wmpnetwk.exe

  Application version: 11.0.6001.7000

  Application timestamp: 47919370

  Fault Module name: wmp.dll

  Fault Module Version: 11.0.6002.18065

  Timestamp of Module error: 4a5de837

  Exception code: c0000005

  Exception offset: 00259b 38

  OS version: 6.0.6002.2.2.0.768.2

  Locale ID: 1033

  Additional information 1: 65ce

  More information 2: f3639ff676d879619c14ca889d32cd4c

  Information additional 3:9792

  Additional information 4: 137aaa9fce82e760bb8dec1aeefbbef9

  Thanks to all those who are able to provide information to resolve this problem.

  ~ Jessica DeGrandi

  Jessica DeGrandi, test cela in another profile and let us know your result:

  Create a new user profile:

  Follow these steps to create a new account, we can test:

  1. Open user accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, then clicking on user accounts.
  2. Click on manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. Click on create a new account.
  4. Type the name you want to assign to the user account, choose the type of administrator account on the computer, and then click on create an account.
  5. Log out and log in to the new account.
  6. Test the Windows Media Player.

  (To remove the test profile follow the steps above and choose to remove the account from the user accounts).

• Final Fantasy XIV has stopped working a problem caused the blocking of the program works correctly. on VIsta 64 bit...

  Final Fantasy XIV has stopped working a problem caused the blocking of the program works correctly.

  Hello

  1. If it works well before?

  2 have you made any changes to the computer before the show?

  Method 1: So that the game takes place effectively, your computer should meet all the minimum hardware and software requirements.

  Make sure that your computer can run the game.

   

  Method 2: Try to reduce (or turn off) video hardware acceleration by following these steps.

  Instruction to change hardware acceleration:

  a. open the resolution of the screen by clicking on the button start picture of the Start button, click Control Panel, and then, under appearance and personalization, click on adjust the screen resolution.
  b. click Advanced settings, click the Troubleshooting tab and then click on change settings.

  Note that some video card drivers do not allow allows you to change the settings.
  c. move the hardware acceleration slider toward none to reduce or turn off video hardware acceleration.

  Note: If you reduce the hardware acceleration resolves the issue, you may need to update your video card drivers.

  Method 3:  Updated graphics card drivers and see that helps.

  Reference:

  Updated a hardware driver that is not working properly:

  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 4: You can also try to run the game in boot.

  Reference:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.