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• I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall the application and reinstall it

  Hello

  I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall office and reinstall, but it still has the same problem.

  See you soon

  Rachel

  Hi Rachel,

  You can follow the article: App does not open. Wheel of progress turn continuously to get your landline number.

  Let us know if the problem persists or not.

  Kind regards

  Yann Arora

• "You have been disconnected" error every time I try to connect to the desktop creative cloud application.

  I now get a message "You have been disconnected" whenever I try to connect to the desktop creative cloud application.

  I tried without success to the following:

  1. Uninstall and then reinstall the creative cloud application.
  2. Rename the OOBE centenarians OOBE folder.
  3. The deletion of all in the SLCache.

  All of these answers have been proposed on these forums or support. None have worked.

  I'm on a composition of the team.

  I am currently using Adobe Creative Suite CS5.5.

  I am on a Mac in the Mavericks (OSX 10.9).

  Nothing seems to work and I was forwarded from one Department to the thing of support chat window.

  Someone for the love of God, please help.

  I would like to share with you the solution that worked for me.

  It's the walkthrough, I followed, guided by Tariq to the live Adobe chat service:

  1: open Activity monitor of spotlight and end partner Adobe all processes. You can find the process as AAMupdater, AAMupdater notify, Adobe crash the daemon process.

  2: Open a window in the Finder, select go > go to folder option, type in ~/Library and press to enter.

  3: now navigate to Application Support/Adobe/OOBE /... folder.

  4: delete the opm under OOBE.

  5: OOBE and rename it OOBEold.

  6: Check if you have AAMupdater in the same place.

  7: Please rename it to AAMupdaterold.

  8: click on icon on the desktop creative cloud gear application and choose leave Creative Cloud.

  9: then launch, connect, and click on the applications tab.

• Error 1002 when installing the desktop creative cloud application

  I too am a very frustrated Adobe user. I use a Macbook Pro with 10.10.5 as the operating system.

  My problem is the same that many other people, I am unable to upgrade Creative Cloud Desktop to the 3.8.0310 version and still get error 1002 to the 2% mark. I have tried virtually all the "stuff" in the book, those recommended by Adobe and those blogs, and nothing works. I have even directly connected to my internet provider, without going through my wi - fi modem and using their connection broadband.

  Up to what Adobe ceased to provide Direct download links, I was able to update my software. My problem has always been that Creative Cloud Desktop will put not to date to the next version, and what happened on my first Mac as well. If Adobe wants to stop direct links, so why can he not at least make sure that the application works 100% of the time for 100% of its loyal customers. You are deflected us Adobe with your policies, especially now that many people use other software that may not be as powerful as Adobe programs, but at least they are reliable.

  Bob C.

  Pleiades_k that you have received error messages when you perform the steps mentioned above?  He was facing difficulties to locate the OOBE folder?

  I would recommend that you run the utility for uninstalling desktop available creative cloud application during the uninstall of the desktop Adobe Creative cloud application , and then try to reinstall the updated version.

  If you continue to experience difficulties, please contact our team of support directly in Contact with the customer.

• How to uninstall apps CC2015 (to change the language of the user interface) if the applications do not show up as installed in the desktop creative cloud application?

  Because I'm more used to the versions IN applications that I need to uninstall some applications that I had already installed in my computer to change the language of the user interface. After some research, found this procedure: change the language setting of your creative Cloud applications but the apps simply appear not listed as installed creative cloud. What should do?

  uninstall all of your programs of cc, including the application of office cc.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  then install the desktop app, apps download Adobe Creative Cloud | CC free trial Adobe

  After changing the settings for the language you want to use, install your programs of cc.

• Try to download indesign but download apps do not appear in the desktop creative cloud application.

  Hello! Help, please.

  I downloaded the creative cloud app and need to download the indesign application, but when I click on the tab "apps" it no app option are included for download. I have also tried and reliable internet connection my mac the re-engining and reinstall the app but still, nothing.  Creative cloud app screen is stuck (see photo below).  Any suggestions? I've dealt with this during more than an hour with no luck.

  

  Hello

  1 - click wheel settings in the upper right of the cloud creative app > Preferences > sign out

  2 force quit Adobe all processes in the activity monitor (for example, CC, Core sync, the broker CC library, Office, Adobe, Adobe CPI, demon Adobe Crash etc..)

  3 - right click on the Finder icon, then select the "Go - To" folder.

  You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (It will open the folder of the user's library.)

  4. browse to the Application Support > Adobe > OOBE folder and folder AAM Updater so trash

  5 - go to the Apple icon > System Preferences > privacy and security > firewall > TURN OFF (to do this, you will need to click on the padlock in the lower left of this machine and then enter your mac password)

  6 - go to the Apple icon > System Preferences > Security and privacy > General > allow applications downloaded on should be in ANY

  7. make sure there is no other Internet active safety program - if it is then go ahead and launch CC app and login and check

  Hope that this will help solve the problem

  Kind regards

  Bani

• Lightroom is not available in the desktop creative cloud application

  HI. I have the creative cloud to the membership of the teams. But Lightroom does not appear in my desktop cc application. I have a macbook pro from 2012 with 2.5 GHz processor Intel Core i5 and the last Version of Mac OS X (10.9.2). The trial version of lightroom, I installed before you buy the number of members has worked perfectly. What should I do?

  Hi Kvinko,

  Please try to disconnect from the creative cloud desktop application and then reconnect and check.

  If the problem persists, use the link below to download Lightroom.

  http://prodesigntools.com/Lightroom-5-DDL-comparison-vs-LR4.html

  Please be sure to complete the section very important before you click on the download link.

  Thank you

• I can't install Photoshop CC using the Adobe Creative Cloud application

  I recently bought Adobe Photoshop CC and Ligthroom package from Adobe's Web site. However, once downloaded and installed the application, it does not show me the options to install the Photoshop and the Ligthroom. It displays nothing

  

  Does anyone know why it appears that way?

  Thanks in advance

  Hi Lesthad,

  Try to be below mentioned solutions.

  Solution 1:

  Step 1. Click the gear on the top icon right.

  Step 2. Exit the application and the re launch.

  Solution 2:

  Try: http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html

  Thank you!

  Atul Saini

• Apps CC have try button in the desktop creative cloud application

  I received a free subscription 1 year because I attended the Conference from Adobe Max. I enabled the accession in may 2013 and when I go to my profile on adobe.com, it indicates the composition of the creative cloud is active until may 2014.

  I've updated my creative cloud yesterday desktop application to download the CC apps and do not have problems or receive errors. All my CS6 programs are listed in the application and the CC programs but programs CC have a try, don't install does not button. What I have to get my creative cloud activation code again somewhere else, so the programs I download are not trial versions.

  I use OS10.8.4

  Jodi I show 4 of yesterday's successful activation requests.  If you continue to experience difficulties then I would recommend contacting our support team.  For the best support, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to solve the problem you described.

• How to install the desktop creative cloud application?

  Hi I still need to install creative cloud app so I can download photoshop.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

• Question about the difference between the only creative cloud and complete sets / Photoshop

  I am an Adobe Photoshop / CS / CC novice, so I apologize in advance however stupid it may meet.  If I buy Photoshop via the package "single application" will I get to use Creative due to its full potential (masking, layers, sharpness, etc) or should I buy the package "complete individual" which is more expensive?

  I have no requirement for Adobe products beyond photo editing and I'm not familiar with other applications / products listed.

  Thank you

  If you subscribe simply Photoshop CC, you get the full application (aka, masking, layers, sharpening) as well as the 20 GB of online storage. You will not get one of the other applications like Lightroom or good Illustrator. You get only Photoshop.

• How can I change the language of the Adobe Creative cloud applications that I have already installed?

  Hello

  I installed a few applications with the Application Adoble handler. She chose by default, Dutch because my OS is in Dutch. But how can I change it to English? I changed my preferences in the App to England International Manager. But who do not appear to do anything.

  Thanks in advance!

  Diederik.

  You need to change the language in the AAM from Dutch into English before installing the software, once you change the language, and then install this will be in English.

  Here are the steps: -.

  1. uninstall the Applications

  2. start Adobe Application Manager
  Windows: choose Start > all programs > Adobe Application Manager
  Mac OS X: Alias for Adobe Application Manager is located in your Applications folder.

  3. click on your name in the upper left corner of Adobe Application Manager.

  4. click on Preferences.

  5. next to language choose English (International).

  6. click on save.

  7. replace the applications and check.

• The "Home" tab is actually supposed to do something Adobe Creative Cloud application?

  Every time that I launches the Adobe Creative cloud application (or click on the menu bar icon, if it is already ongoing) all the tab "Home" shows ever is a "loading" indicator spinning... not happy, nothing, just the spinner. Is he really supposed to be something?

  The other tabs work... but 'The House' is that apparently size band bandwidth tries to load something.

  W_J_T uninstall, remove database files and reinstall then seems to have set. Question although horrible if that's what it takes to solve it.

  The exact link to help others:

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Bright buy plan photo of the (annual) creative cloud at the moment. Where can I find the key to validate the lightroom?

  ?

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to cs6, cc, cc 2014 and cc apps for 2015.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Peut a Macbook 2010 run creative Cloud applications

  My daughter will receive subscription creative cloud for College and has a Macbook 2010 and wants to know if his laptop is running applications? Adobe site maintains just referring me to a page that says what browser and os, she needs that she is running, but they indicate no hardware configuration which I don't understand, can someone help?

  Thank you

  FAQ: What are the system requirements for the desktop creative cloud application and every creative application of Cloud?

  You can check the requirements for each app CC that she wants to use.