The pages are blank on my Brother MFC 7840W printer

My printer has started all of a sudden out of blank pages.  I thought maybe I should install a new toner cartridge, but that did not help.  I tried to print a test page, and it was also empty.  What happens and how can I solve this problem?  Do I have to buy a new printer?

Hello Admiraldps,

Thanks for posting your query in Microsoft Community.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. The issue has started happening recently?
  2. Do you have an error message when you give the print command?
  3. You have related driver printer disks to install the printer?

The question may arise if the package of printer from the printer model driver is either not installed correctly or has been corrupted. In order to diagnose and solve the problem, I would say, try the following methods and check if the problem persists.

Method 1:

Run the printer Troubleshooter and check if that helps. He made sure that a printer is connected to your computer, and it checks for common issues such as whether the printer has enough paper and toner to complete printing your document.

Open the printer Troubleshooter

If the problem persists, try the following method.

Method 2:

Try to uninstall and reinstall the last full have printer drivers and check if the problem persists.

Step 1: Uninstall the printer drivers installed in the system

  • Open programs and features, click Start >Control Panel >programs and features.
  • Find and select Epson printer drivers in the list of programs.
  • Click Uninstall and follow the instructions on the screen.
  • Reboot your system.

Step 2: Reinstall the printer drivers

Reinstall the latest drivers on the site Web of Brother for your model of printer compatible with Windows 7.

Find and install printer drivers in Windows 7

Additional information:

Solve printer problems

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

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