The screen is blank!

I bought and 8 GB Clip a few weeks earlier.  I updated the new firmware the day I bought it.  Last week the player would skip/pause from time to time... while playing songs.  Then 2 days ago... He seemed to be running slow while navigating through the artists. I could hold and scroll... He would go to 10... then put pause... and then continue.  Now, the screen will not come.  The blue circle lights... and he plays songs... but I can't navigate anything now.  I tried a soft reset and hard reset.  Any other suggestions?  Earlier today... the display is mysteriously is for about an hour... Now, he has been out of the rest of the day.  A few days ago... I went from the MTS mode in mode MSC... formatted drive... and songs of reloaded.  Would this have something to do with it?  I can connect to the computer... and see the files on the PC... but still no display on the clip.

Well, it seems that you have done all you can (and correctly). I think it's time to call 1-866-Sandisk for a replacement under warranty RMA.

Tags: SanDisk Sansa

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