the size of the file to view & share

Hi all.

We have a SnS system version 5.2. When trying to load a video over 2 Gig we get the file is big to download. But in the documentation, I read that there is no limit to the size of the file, but obviously this is not correct. The question is if there are some settings that you can modify to change the maximum size of uploaded files?


Hello


It is a known limit referenced in the release notes for DMS 5.2.1.


Release notes for more multimedia digital Cisco 5.2.x

http://www.Cisco.com/en/us/docs/video/digital_media_systems/5_x/5_2/DMS/release/notes/dms52rn.html#wp180130


CSCso78514 - DOCU1 - stay menu download forever so add a media size > 2 G in the media library


Description:

Using the local file option to add a multimedia resource that is greater than 2G causes the download

menu to remain open indefinitely.


Work around:

None. This is a limitation of browser. We recommend that you download a file that is less than 2G

and you are using an external server for large files.



On a side note:

For a video file 2 GB or higher, depending on how the video was encoded, it

the file size can be anywhere from 1 to 4 hours of video.  However, most

organizations have implemented a best practice segment videos down to a large part

little longer.  Cisco recommends video durations of no more than 20 minutes

due to the attention span of the end user.



If this answers your question, take the time to mark this

discussion answered & rate the answer.


Thank you!


T.





Tags: Cisco Support

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