the Task Manager and closing of problems

This week my computer (vista) has begun does not as it should be-two things:

1. I can't open the Task Manager. When I try to open it, I get a small green icon in the lower right and that's all.

2. when I click to shut down my computer, it goes to the "closure" of the screen image, with the circle of rotation timer and just gets stuck there.

I did a search of viruses with this microsoft security scanner, which I did when reading the pages of help on Manager tasks said I may have a virus. This analysis, I've done was told that no virus, spyware, etc. were found.

The only other thing I can think to do a defrag, for a general order is in place. What can I do? Any suggestions?

Hello

1. you remember to make changes to your computer before the problem?

I suggest that you follow these steps and check if the problem persists.

Step 1:

Start your computer in safe mode and check if the problem persists.

Step 2:

If it works fine in safe mode, then there could be a third-party software, causing the issue to occur. I wish that you start your machine in a clean boot State. Clean boot helps eliminate conflicts of third party software.

Note: Follow step 7 to your computer as usual.

Step 3:

Also perform the SFC scan to check whether the problem is related to the integrity of system files.

Tags: Windows

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