The third conference end point Visio restart when you receive a call

Hello world

I'm working on a x.8.2 of Cisco Telepresence video Communication Server, I was able to check third-party devices (Polycom VSX 7000 a, software

Release 9.0.6.1 version) on this subject, but when I try to call these devices, they restart, knowing that I have no problem with endpoints of Cisco.

Can you help me?

Thank you, guys, in advance.

According to the release notes of Polycom for 9.0.6.2 that this has been fixed in the previous version, which is what you run. You may be a 9.0.6.1 early release? I would upgrade to 9.0.6.2. Page 12 of the release notes, you will see this problem.

http://downloads.Polycom.com/video/VSX/9_0_6_2/vsx_vseries_relnotes.PDF

Interoperability: Tandberg VCS GK

VIDEO-85528

Previously, when Polycom VSX received order join the restarted control VCS Tandberg, VSX doorman.

This problem has been fixed.

Tags: Cisco Support

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