What to do when you receive false calls

Original title: swaincardsolutions

I worked with Dell to fix my computer, after I got out the phone I tried to make a backup as I was told. The backup is not complete and I got an error code, then Microsoft 24 x 7 came on my computer saying that a tech Microwsoft will fix this problem call their number, I did. They charged me $130.00 to fix the computer and a guarantee of life for 2 computers... I paid with my credit card online, they took on my computer. has released my Kaspersky anti virus out and some programs more... re installed Microsoft free security and free CCleaner. It got late and they said that they would call back the next day, they do not have and my computer won't even save so I can install windows 7 my disc sent Dell. I'm waiting on dell to recall support.  I already bought the protection of software on both computers and wouldn't you know, he went out in March... Now I tried to get my hands on this 24 x 7 and receiving nothing they fraud? Why Microsoft let them do that? What can I do now?

Hello

What happens when you tried to take a step back? You get the error message?

Microsoft or our partners make unsolicited phone calls (also known as the telephone canvassing) you charge for security patches or software.

What to do if you have already given information to a tech support person:

If you think that you might have downloaded malware to a phone tech support website scam or authorized a cybercriminal to gain access to your computer, follow these steps:

  • Change password of your computer, change the password on your main email account and the password for all the accounts financiers, especially your credit cards and credit.

  • Scan your computer with the Microsoft Security Scanner to find out if you have malicious software installed on your computer.
    Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  • Install Microsoft Security Essentials.

You can see this article for more information. I also suggest you to report this call of telephone fraud.

Avoid scams to phone for tech support

http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Hope this information helps.

Tags: Windows

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