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• I can't install the SP3 from Microsoft Update Center

  I can't install the SP3 from Microsoft Update Center.So I contacted Microsoft Support and ran diagnostic scan tool and sent the results. They send e-mail attachment reset_subinacle. It's done. FAILED. I tried 3 times and 2 days later... still cannot copy beethov9.wma. file. So now what should I do to get this SP3 on my son's computer? My son has enough disk space for SP3 and I made sure and prepared for this installation. Does anyone know what I need to do? Help!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  jneen420

  Yes, I'm familiar with your recent discussions on this particular computer as well as the fact that he gave to your son as a used computer. Be so familiar with the history of this computer, I feel confident in saying he was already infected when he gave your son.

  I fear that the only way to get this computer secure and fully patched to Windows Update will be formatting the hard drive - and then do a clean install of Windows.

  Since you don't have the disks that originally came with the computer (and assuming that the original owner would have given them to you when gave you the computer if there were), we must assume (or at least to cross our fingers and hope) that there is a hidden restore partition that could be used to return the computer to the condition it was before first it left the factory. I can assure you that can support Dell & will help you, if not directly through the Dell Community forum:http://en.community.dell.com/support-forums/desktop/f/3514.aspx

  Follow the instructions below:

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care ofeverything on the next page before otherwise connect the machine to the internet or one local network (i.e. other computers) and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Other useful references include:

  HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

  HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
  http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

  Tip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  If you need extra help (in addition to that provided in the Dell forum), please start a new thread in this forum MS:http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility. Expect to pay about $150 USD (or more) for this service.

  [Yes, times are tight for all of us right now. [You might find a computer local club or a technical school that could do this work for you free of charge.]

  Wish I had better news for you, Jeannine. Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.

  ORIGINAL TITLE: PROBLEM WITH WINDOWS XP Microsoft Update

  Had a hardware failure.  I had to retrieve via the backup CD, which took me to Windows XP SP 1.  After download SP 2 (in order to get to the current SP3), I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.  Can you help me?

  Had a hardware failure.  I had to retrieve via the backup CD, which took me to Windows XP SP 1.  After download SP 2 (in order to get to the current SP3), I received the following from Microsoft Update: 0x8024400A and 0 x 80240036.  Can you help me?

  If you have downloaded Windows XP SP2*)<-- that="" is="" a="" link)="" onto="" the="" system="" in="" question="" (saved="" it,="" for="" example,="" to="" the="" desktop)="" and="" you="" reboot,="" logon="" with="" an="" administrative="" level="" user="" account="" and="" double-click="" on="" the="" downloaded="" file="" -="" and="" what="">

  While you have downloaded Windows XP SP3*)<-- that="" is="" a="" link)="" onto="" the="" system="" in="" question="" (saved="" it,="" for="" example,="" to="" the="" desktop)="" and="" you="" reboot,="" logon="" with="" an="" administrative="" level="" user="" account="" and="" double-click="" on="" the="" downloaded="" file="" -="" and="" what="">

  So, first thing after a reboot and connect as an administrative user, you are visiting http://windowsupdate.microsoft.com/ in Internet Explorer to do a CUSTOM for updates scan and what do you find?

  * Yes. Yes, you are a professional as far as this effort is concerned.

• I can't get the Microsoft wired keyboard 500 to work on my laptop. I bought a PS2 Connector USB to actually connect to laptop. I also downloaded the software from Microsoft, but still nothing. Does not work.

  Remember - this is a public forum so never post the private information such as email or phI cannot get the Microsoft wired keyboard 500 to work on my laptop. I bought a PS2 Connector USB to actually connect to laptop. I also downloaded the software from Microsoft, but still nothing. Do not work.one numbers!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi Louise South,.

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  I suggest you to uninstall the software and reinstall it from the link below.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Check whether the problem is resolved.

  Method 2:

  Follow the instructions in the link below and check if the problem is resolved.

  Troubleshoot wired keyboards that do not or only the erroneous characters category
  http://support.Microsoft.com/kb/258826

  Please post back and let us know if it helped to solve your problem.

  Kind regards
  KarthiK TP

• I keep getting calls from some SAV microsof telling me I need to hold the CTRL key while pressing the key from microsoft. WHY do you want me to do this?

  I keep getting calls from some SAV microsof telling me I need to hold the CTRL key while pressing the key from microsoft.  WHY do you want me to do this?

  I keep getting calls from some SAV microsof telling me I need to hold the CTRL key while pressing the key from microsoft.  WHY do you want me to do this?

  It's a scam.  I'm glad you don't fall for it.  All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.

  See the following links for more information:

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://www.mypchealth.co.UK/GuideScam.php

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  https://krebsonsecurity.com/2012/08/tech-support-phone-scams-surge/

  http://bottomline.nbcnews.com/_news/2012/10/03/14206238-us-works-to-shut-down-tech-support-scam?Lite

• Help to remove the account from Microsoft

  Hello world

  I want to remove my account from Microsoft (https://account.live.com/closeaccount.aspx), but when I'm about to move forward, there is a great message to say out loud "make sure that * address email is removed from the privacy * is ready to close ', and it has info on how to set up automatic responses, etc...  The problem is... I don't want to delete my gmail account, I want to remove my account from Microsoft.  I signed up just to use the synchronization of OneNote, which I changed since then and I want to clean up after myself.

  Question: If I have my Microsoft account deleting, I delete my gmail account or only an association on behalf of gmail?

  I realize this is really basic, but I was unable to string together a search phrase Google/Bing which lead me to a response.

  Thanks in advance.  :-)

  Hello

  Thanks for posting your question on the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  What is the reason for the deletion of your Microsoft account?

  Thank you for details on the issue.

  Deleting an account Microsoft does not close the account that are associated with him. It only removes its association. Thus, your "Gmail" account will remain open.

  You can refer to this article:
  How can I close my account?
  http://Windows.Microsoft.com/en-us/Windows-Live/account-close-account

  See also:
  http://Windows.Microsoft.com/en-us/Windows-8/how-add-remove-account-Microsoft-account

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Unable to access store/games, etc. I don't seem to have received the email from Microsoft to complete the signing in process

  I'm unable to access the Games/Shop. When I try to download a message appears informing me that my signature in the process is not complete, and that I should respond to an email from the team at Microsoft that I did not receive Microsoft

  If the email is not in your spam folder, then it looks like that you signed up with an incorrect email address.  Make sure that your MS account profile.

• Change the path to the updates from microsoft updates vs. windows

  Fully updated, xp pro, ie8

  When you click Start, all programs, windows update, go to the updates of microsoft with the compatibility view

  which connection online for microsoft updates gets updates microsoft without compatibility view

  can I change the path for my start, all programs, windows updates to be updated from microsoft without view compatibiliy?

  Edit: have reinstalled os with a sp3 slipstreamed cd.

  Edit2: no sites are not listed in my compatibility view settings.

  There is no need to uninstall/reinstall MSE.

  1. open IE (only!) to Microsoft Update . Click change settings in the left pane. Scroll to the bottom of the page. To stop using Microsoft Update. Disable the Microsoft Update software and let me use Windows Update only (check).

  1B. Reboot for good measure.

  2. your shortcut on the start menu should now be updated to Windows . [1] use it (not the Tools menu pull-down option) to go to http://update.microsoft.com/windowsupdate. Assuming that it does NOT open in compatibility mode...

  3. "Flip" your source of default update appropriate Microsoft update by clicking on the option / link on the main page of Windows Update (IIRC).

  3B. reboot for good measure & test to see if the Microsoft Update shortcut on your Start menu will however open IE8 in compatibility view.

  PS: I don't have a WinXP box handy to test myself, but the last time I used the Microsoft Update shortcut on one of my client computers, it has not opened in compatibility view. As far as I know, MS may have changed something since then so YMMV.

  =============================================================
  [1] If you persevere with Windows Update as a source of update by default, MSE will always be 'auto-update' [even thought that Windows Update will offer more optional updates Defs] but will offer no updates to the ESM (e.g. new versions MSE) program or updates for MS Office, Silverlight, or Skype .

• Why my external speakers does not connect? I followed the instructions from microsoft and it happens that the 'device' is working properly.

  Speakers on my lappy (old dinosaur, sorry) not computer savvy works fine, but I can't seem to connect external speakers. I did the thang check sound and speaker and sometimes peripheral works properly, but it does not help at all,...

  Hello

  1. What is the brand and model of the speakers?

  2 are these speakers work on any other computer?

  Please follow the steps from the link below.

  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

• Received the alert from "Microsoft Defender", who need to subscribe, it's a scam?

  I kept getting an alert message from the defender of microsoft has had some problems with the computer to remove these items, I had subscribed to a 1 year subscription, just checked microsoft Web site and the Visual of this message was authenticated, however I can not open defender and the computer works fine now. Any help would be much appreciated...

  Thanks CynthiaNY

  * original title - was it a scam? *

  Cynthia;

  Application of Microsoft Windows Defender security lights as part of the Vista and Windows 7 operating system, and it can be downloaded and installed also no charge on XP systems.  Given that you have encountered a request for a subscription to an application called "Microsoft Defender" paid one year, it is without doubt a scam if I understand:

  http://www.Microsoft.com/Windows/products/winfamily/Defender/default.mspx

• I want to know if I should add all the updates from Microsoft that I receive.

  The following message appeared when I entered th PA State unemploment should I allow it to run?  ? This website wants to run the following ad-on: 'MSXML5.0' from 'Microsoft Corporation': If you trust the website and the add-on and want to allow it to run, click here

  It comes with Vista, upgrade install and activate Forum.

  http://en.Wikipedia.org/wiki/MSXML

  You must be able to understand what each module is offered to you before you allow it to run.

  It is part of the security process in Windows to inform you on this module and auto download of it.

  If you do not need to access this Web site, do not install it.

  See you soon. Mick Murphy - Microsoft partner

• Where can I find the module fire FTP once I have it loaded and how I put the icon in the toolbar from my browser?

  This process has been drag-and-drop on my Mac, but I can't find anything of such a process to Fire FTP on my PC Firefox browser.

  You should be able to click on the menu icon, then click on customize, then drag the fireftp from the list of buttons button whenever you want.

  I had a few problems with buttons does not appear does not after installing addons recently, however. If this is the case, you can directly type chrome://content/fireftp/fireftp.xul in the address bar to access the interface of fireftp.

• How can I uninstall the toolbar from firefox

  Inadvertently, I installed the firefox toolbar while seeking manual parts. I would like to remove it, but it does not appear on my program list.

  To activate the toolbars and the menu on and outside bar, you can:

    right-click a blank area of the tab bar
     tap the Alt key to display the menu bar temporarily, then use View > Toolbars 
  

• How to load the toolbar from Yahoo Mail?

  I have two Yahoo e-mail accounts. An account opens with the toolbar (which allows me to compose emails, send, reply, delete, etc.). My main account opens with the toolbar for a few seconds, then disappears so I can't compose, delete emails, etc.. And Yes, I don't have a single account to the open time. I use a close and open the second it. Yahoo says that my internet server is the problem. This problem just started today 2-19. It was great to work on 2/18. Can you help me solve this challenge? Thank you

  I don't understand what your problem is. Could you please draw on it? This may or may not be a Firefox problem, then we would need you to work with us.

• Compaq 15 laptop: I have problem to open windows 8 I do not remember the email from Microsoft outlook

  I have problem to open windows 8... I don't remember the email from Outlook... and I can't open the windows... the computer is Compaq 15 Notebook pc

  Hello @djgenti,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I came across your post about the question of password and he wanted to help!

  First of all, please consult the following document and let me know how it goes:

  HP computers - what to do when you forgot your connection password (Windows 8)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!