The version of Whatsapp new Smartphones blackBerry froze my BB... Help?

Hi, I've updated my version of Whatsapp a couple of days. Initially, no problem, however this morning my battery was dead so I plugged in to recharge. Now if I get the same notification again and again and again for Whatsapp http permissions. I can't close it as whenever I say allow/deny/tick/untick all the possible options, he appears again immediately. My phone is now unusable because I can't call even with it.

Thus, Whatsapp message signs are useless. Any ideas on how I can stop the application when my only options are the BB keyboard and notification app with 2 options "Allow" and "deny"?

Hi yksdoris

Welcome to the Forums of the BlackBerry Support

Please try first a battery as this device on pull the battery of waiting back for a min. then reinsert it wait until your device takes a long restart. See if the problem resolves.

If the problem persists then start your machine in safe KB17877ModeHow to start a mode BlackBerry smartphone safe. On Safe Mode uninstall Whatsapp from the unit, on your home screen for Options > device > application > scroll down and find Whatsapp and then press the menu key and then delete.  

After deleting Whatapp perform a reboot to get another battery as shown above. If the problem is resolved you can download again later on whatsapp.

Prince

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Tags: BlackBerry Smartphones

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