Support for the Desktop Manager 4.3 Smartphones blackBerry Business Contact Manager

Similar Questions

• Software support for the Dell Management Pack Suite - Dell VRTX SNMP monitoring

  Hi-

  Anyone know where I can get the support for the continuation of the Dell Management Pack - Dell Poweredge SNMP monitoring in SCOM VRTX?

  Thank you

  Hello

  Please visit our Dell Tech Wiki Page for more information on Dell Server Management Pack and forum for your comments and observations.

  Thank you

  Srinivas Carlos.

• Software blackBerry CANNOT CONNECT MY BB CLASSIC FOR THE DESKTOP MANAGER AFTER the UPGRADE TO WINDOWS 10

  Hello

  I mix TRIED TO CONNECT MY BB CLASSIC BB after upgrade to windows 10.

  was a mistake to remove and reinstall Office Manager

  I have uninstall but could not install again bcs of error

  pls advise

  The best

  Yoni

  I managed to install.
  now everything is good
  THX

• BlackBerry smartphones can not add music via the Desktop Manager

  Hello

  I am trying to add my music collection to my Blackberry via the Media Sync on the Desktop Manager. However, after several attempts and control of aid for the Desktop Manager I don't seem to be able to do! There is no icon on the Desktop Manager for Media Sync so I don't know what I'm supposed to do!

  I have a Curve 8900.

  Help, please!

  

  Read this link please, after that you are able to sync music

  http://supportforums.BlackBerry.com/Rim/Board/message?board.id=Hello&thread.id=69

• BlackBerry Smartphones social RSS/BB Core apps - not available in the Desktop Manager?

  Hello everyone. I'll have a bit of a problem with my Bold 9700 since update to Os 6. (Details attached).

  OS: 6.0 bundle 1676 (v 6.0.0.418) (platform 6.6.0.105)

  Career: Grameen phone (GP), Bangladesh

  Office Manager: 6.0.1.18 (released: December 6, 2010)

  When I connect my BB to the Manager of the Fund, under the 'Applications' tab it does not show any add/del/put option to update the base of BB applications i.e. - BBM, factory installled games or messengers installed (Gtalk, Msn etc.). The only thing displayed are some games/apps I downloaded when I was still with os 5 (attached image).

  

  I also want to add the stream of 'Social' and I understand that this is only possible through Desktop Manager. But, as shown above there is no option to do so.

  Is it because I'm on an operating system that is not yet certified by my career? Or something else altogether? What is the solution?

  Any help would be appreciated.

  Concerning

  Ashraf

  That's the problem with the Office Manager. It will not show the basic BB apps now. To do this, you need to open Loader.exe, a part of the Desktop Manager separately. If you use a windows pc, here's how:
  For x 86 systems:
  C:/Program Files/Common Files/research in Motion/Apploader/Loader.exe
  For x 64 systems:
  C:/Program Files (x 86) /Common Files/research in Motion/Apploader/Loader.exe

  Run it and choose your device, type password if requested and then voila, you have everything you want.

  BB6 updates to 9700, social feeds app and syn music wireless apps are not installed, sometimes also all the BB extra apps such as games like brickbreaker and doc to go are not installed, then use loader.exe to make. Loader.exe can also update your device and let's you choose which you want to install or remove during the process of updating, requesting the dekstop manager now doesnot apps. So better to use loader.exe to update as well. Regarding the upgrade to an operating system not yet supported by your network, unless yu have a problem with your network, that is to say the calls or the internet, keep the last Os because it offers you more.

  All the info and other guides for all associated with blackberry and more are at crackberry, google it and you will get it.

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• BlackBerry smartphones, upgrade one 8700 4.1... a problem with the Desktop Manager?

  I bought this phone as a gift (it has been used only for 3 days so it shouldn't me hardware failures) and am always adapt to it.

  The OS is v4.1.0.351, and I expect to give it a bit more use by updating the operating system. Unfortunately, whenever I try to update using a downloaded package and the Desktop Manager (or the line "update" that crosses the D.M., he tells me that my OS is most recent possible. I tried to update a number of times but without success. D.M. is not necessary for updates and does not give me an opportunity to use a downloaded package.

  My carrier is T-Mobile, but I am paid in advance (with a BlackBerry, I'm the 8th grader more cool on the block... too bad I'm 22) and the phone is unlocked to all carriers.

  Thank you very much!

  Hi and welcome to the Forums!

  You use this page to get the updated package?

  • http://www.t-mobile.com/bbupgrade/

  And also according to their complete instructions? If the lot you DL/install on your PC is identical to what is already installed on the BB, which would explain the results you get.

  I suspect that you do not use the package totally correctly is enhanced by the present:

  Psyluna wrote:

  D.M. is not necessary for updates and does not give me an opportunity to use a downloaded package.

  DTM does not such an offer... what you do is to install the package on your PC at the top of the DTM. Then, when you launch DTM, he will offer the update for your OS, but it does not technically she receives DL packaging or not I think. Can be semantic... but just to be clear.

  Finally:

  Psyluna wrote:

  My carrier is T-Mobile, but I am paid in advance (with a BlackBerry, I'm the 8th grader more cool on the block... too bad I'm 22) and the phone is unlocked to all carriers.

  Your specific model of BB is still supported by TM? If not, then they won't be offers a package to update (and all you DL would be on their part is not valid in any case - the package must match exactly to your BB model number... no deviation at all). What you have to do is to pick up the package you want from another carrier and then use these instructions to install:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Good luck and let us know!

• BlackBerry smartphones is supported for the East Asian languages for the Blackberry Bold 9780 on O2?

  Hello, I hope someone can help me with my problem. I'm new to the whole Blackberry I just bought my first BB camera a few days ago so please understand if I don't know what words are in the world of Blackberry. The questions will be in bold.

  So, I recently bought a Blackberry Bold 9780 and I am very satisfied with the overall product. However I was wondering if there was support for the East Asian languages (Chinese, Japanese, Korean etc) for my 9780 BB which is on O2 UK.

  Right now, in my languages options, I can only entry for most European languages (English, Spanish, French, etc.) There are no options for languages of East Asia at all. When I try to display all messages or go on the browser which are languages of East Asia, I don't see one set of black boxes.

  I know there are software updates to update your device to take charge of specific languages, so I checked the software downloads page that interests me.

  O2 - UK users, they have two packages:

  -BlackBerry Handheld Software v6.0.0.905 (all languages)

  Package Version: 6.0.0.905
  Composed of:

  • Applications: 6.0.0.294
  • Software platform: 6.5.0.54
  • File name: 9780AllLang_PBr6.0.0_rel905_PL6.5.0.54_A6.0.0.294_O2_UK.exe
  • File size: 180,72 MB

  -BlackBerry Handheld Software v6.0.0.0905 (Multilingual)

  Package Version: 6.0.0.905
  Composed of:

  • Applications: 6.0.0.294
  • Software platform: 6.5.0.54
  • File name: 9780jAllLang_PBr6.0.0_rel905_PL6.5.0.54_A6.0.0.294_O2_UK.exe
  • File size: 185,61 MB

  Then How do I know which package I currently installed on my device because the application number and the number of software are identical.

  On my device it details shows: v6.0.0.294, (905 Bundle, platform 6.5.0.54)

  So I wonder if none of the above two packages have the option to enable East Asian language support.

  I'm sure I have the latest update for my camera that I can't update more far depending on the desktop software and my phone. So If I move to another package, how do I go to do?

  I mainly use a MAC, but I can also have access to a PC too. I don't know if it's important, but I think that there is a difference between the Desktop software on each computer that is used to update your software.

  If possible, it is that I would be able to download another package that has the support of another service provider East Asia and update on my own? Or is it too risky because it may crash my machine?

  And my last question, so it is likely that O2 can do in the near future if there is no option for the language support East Asia now,?

  Sorry if I rambled on a bit too much or too many questions. I just want to know if its possible to enable language support is now, otherwise I will waste countless hours looking for a method. I looked to see if there were similar questions, asked the Board of Directors, but none was really specific to my needs.

  A big thank you to everyone who sits reading through this. I appreciate the responses.

  Thank you.

  Do not know if you understand how to do this, but I did these steps and it worked fine:

  1. https://www.blackberry.com/Downloads/contactFormPreload.do?code=7D2A383E54274888B4B73B97E1AAA491&dl=... go here and download the version of v6.0.0.0905 (Multilingual) BlackBerry Handheld Software.

  2 install the downloaded OS on your computer, you need the files of this new OS more later to add multi language support for your BlackBerry device.
  C:\Program Files\Common search in Motion\Shared\Loader Files\9780AllLang_v6.0.0.294_P6.5.0.54
  The CJK.alx is the file that you will use later.

  3. use Desktop Manager to save your BlackBerry (better safe than sorry)

  4. before installation, go to your AppLoader folder, for example C:\Program Files Research In Motion\AppLoader and move the Vendor.xml to a backup directory, if you have kept a copy of the file. The loader.exe allows to load up the AppLoader, follow the instructions in the wizard.

  He automatically gave me a list of applications and languages, if you scroll down see you East Asian languages check those you want that I checked Japanese and Thai language and font support. If you do not see these click on 'Add' at the top and navigate to the CJK.alx file.

  So let the application loader it's thing, after that everything should work.

  Hope this works for you also. I take no responsibility of bricking your phone.

  BlackBerry should be an option to install more languages via the phone.

• I can not install the Desktop Manager. He sends me to support.

  I can not install the Desktop Manager. He sends me to support.

  Hello

  Please download and install the Adobe CC cleaning tool use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6. Solution step 3.

  Remove the creative cloud desktop application, Adobe and Adobe application Manager id credentials.

  Download Adobe Application Manager of Adobe - Adobe Application Manager: for Windows: Adobe Application Manager: thank you (Windows), Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you (Mac).

  Run the downloaded file. (you will get day progress bar).

  Once the Installation is complete, download Adobe Creative download cloud Adobe Creative Cloud apps | CC free trial Adobe. Install and connect to creative cloud.

  Thank you

  Saurabh Rai

• Unable to update BlackBerry Smartphone OS 7.0 to 7.1 using the Desktop Manager

  Hello...

  I have bb 9380 curve that has OS 7.0, I want to update 7.1.  I downloaded the software for the device 7.1 and installed in the PC but when I try to update via the Desktop Manager, it shows me 'There is no update available for your device'... . How can I update?

  Thank you

  KDATE

  1. you noted in your profile here you have 'none' as a mobile operator or carrier, is this correct?

  2. did you delete the Vendor.xml from PC?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

• BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

  I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

  Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

  I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

  OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

  The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

  Thank you for the help, it lead me to the solution I needed.

• Smartphones blackBerry 'Fatal Error' when you try to update via the Desktop Manager

  Hi all

  I hope that there, a genius will be able to help me.

  I received and email from RIM this morning, which suggests an upgrade to the current version of the software, that I tried.

  It is passed through the implementation of procedure, checking the current version (4.0.0.174) and checked for the latest version. I followed the procedure on the screen instructions showed. The Director of office went through the routine, saved running, then turn off the radio, then as he arrived at the 3/11 TI threw up the "fatal error has occurred during the upgrade. Please try again ".

  So I tried again, but the same thing happens.

  Curiously, if I go through the device and try a wireless upgrade, it says there is no upgrade to run? !

  Weird indeed.

  Even weirder: I just through the upgrade wireless setting, and the device says I have version 4.7.0.141. This does not match the version I posted above! Huh?

  Apart from this little problem, I love my Storm! It is the second device, I got it, the first storm put itself and was generally a pain, it seems to behave itself.

  Any help gratefully received

  Matthew

  Yes, check with your carrier to see if they have released a newer version of the operating system. I think it's a bug somewhere in the Office Manager. I've updated to the latest version offered by my company, but whenever I use the Desktop Manager it tells me of updates are available. It happens to a lot of people on the boards. I simply cancel in the command prompt

• BlackBerry smartphones can not repair or uninstall the Desktop Manager software

  I'm trying to uninstall Desktop Manager 5.0.1 when I tried to uninstall it using the typical Add/Remove Programs in the Control Panel, it appears the following message:

  'Could not access VBScript Runtime for custom action'

  How can I repair or uninstall the Desktop Manager?

  Hi and welcome to the Forums!

  Although not necessarily exactly to your situation, here's a knockout who deals with this error:

  • KB03490 Internal error 2738. Could not access VBscript appears when you install BlackBerry Desktop Manager

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones how reset the active device in the Desktop Manager?

  Hello

  I lost my old phone blackberry (Curve 8320) and replaced by a new (Bold 9700). I want to put the new phone as the active device for my manager to Desktoip. Whenever I connect the new phone, it is listed as "Device connected" but my old phone still appears as "active Instrument '. When I connect the new phone, it also gives me an option to change to the new company profile. But when I click on 'Yes' it still shows the old phone as 'active Instrument '. How can I reset this setting so that my new phone becomes the active device. I use Desktop Manager version 5.0.1 and I do not wish to move to 6 because I use the Desktop Redirector functionality in version 5.0.1 which is absent from the v6. Thank you.

  John,

  So I figured out how to reset (w/o call my IT dept ). In order to reset the current device:

  1. If you use MS Exchange directly: create a new profile through control-> e-mail settings panel.

  2. If downloading emails from exchange server to local folder, and then add a new pst file and make it the default.

  After making the above, restart the Desktop Manager and follow the instructions.

  Thank you.

• Is blackBerry smartphones there a way to edit your contacts in the Desktop Manager?

  I'm trying to understand how to change your contacts via the Desktop Manager... is it possible?

  So now you have the contacts in Outlook?

  So, edit your contacts in Outlook, get them as you want.

  And then you use the Desktop Manager > Sync > back to your BlackBerry.

  You are doing things.

  You cannot edit contacts directly in Desktop Manager... it doesn't work just like that on a BlackBerry, as users might be accustomed to using a Palm, which has its own separate software to do this. BlackBerry decided not to reinvent the wheel by creating a whole new software, when many many users already have a demand on their PC that does it well.