the webcam updates

I am currently using windows XP Home Edition and have recently bought a lifecam5000.  I am unable to connect to the updates of the firmware or software for that.  I registered the product online. Help, please?

Hi bubbaLoooey,

1. do you get an error message?

I suggest to try the steps from the following links and check to see if it helps:

Troubleshoot failures to find the new LifeCam hardware

Don't troubleshoot bad or no video or problems to start the LifeCam software

I hope this helps.

Tags: Windows

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