The wireless mouse pointer behaves badly in desktop Acer

Have an acer desktop, internet explore xp, probably need update of Windows 8

Original title: have a counter top and just brought a mouse and a wireless keyboard, arrow appear everywhere and have to wait for it to settle down before continuing where I want to go, please advice thanks

Hi Sabnazzy,

Welcome to the community of Microsoft and thanks for posting the question. According to your description, wireless mouse does not work properly. I've surely you will help find a solution on the issue.

1. What is the model number for Acer desktop computer?

2. What is the brand and model of the keyboard and wireless mouse?

3. not this problem occurs when you run a specific program or out of order?

Method 1: Try to insert another port of the mouse and check.

Try to connect the receiver to a different port. Then check the behavior of the device. By trying the receiver on a different port, you can eliminate all the problems affecting the port itself.

Method 2:

Put the computer in a State of boot is a way to know which application is causing this problem.

To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

Step 1: Follow the steps in the link below to do the same thing:

How to configure Windows XP to start in a "clean boot" State

Note: After troubleshooting, be sure to set the computer to start as usual as shown here:

Step 2: To configure Windows to use a Normal startup state

After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

a. click Start, and then run.

b. type msconfigand click OK. The System Configuration utility dialog box appears.

c. click on the general tab, click Normal startup - load all services and device drivers and then click on OK.

d. When you are prompted, click restart to restart the computer.

If you need assistance in upgrading Windows 8, I suggest you to return the items. You can check hardware compatibility by using the upgrade wizard tool.

Upgrade to Windows 8
http://Windows.Microsoft.com/en-in/Windows-8/upgrade-to-Windows-8

Great upgrade, great offers

http://Windows.Microsoft.com/en-us/Windows/buy

Hope this information helps. Please reply back with the State so that we can help you.

Tags: Windows

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