Theft of product key

Hi - I need help. About 5 years ago, I bought Adobe Creative Suite by cnet. My hypothesis was that cnet redirected to Adobe and that you were almost direct purchase off adobe? In any case, we had great difficulties to get the program to sit on my Mac frame. After several downloads, a lot of tweaking and unsuccessfully for about 4 weeks, they said to try to download this version of the Master Suite. I did, it worked like a charm. Then rthey says keep this one with this product key, and we don't charge you more for your trouble.

Like every human being, I was tickled pink that I got something for nothing. So for the past 5 years, it worked like a charm, with me using about 12% of its capacity...

Just before Christmas, my Mac has crashed. We had to rebuild, new hard drive etc and reload everything Time Machine through. I have a friendly Mac dealer that does all that, kosher pension and about.

When we went to use Adobe Photoshop, he refused, saying that the product key was wrong. I contacted Adobe and they said that somone took my key and it allows to get a refund from Adobe. They will not help me and said that I have two options - one is fishing trawl through my 5 years of credit card statements (we run three companies - it's bigger than it looks), the other is to buy a whole new copy of Adobe Creative Suite.

I feel kind of Adobe is not being not good enough here, but little that is important. Has anyone had experience with this? Someone at - it ideas where I could go to get help etc? I'm annoying to pay for a whole new program - I thought that Adobe would come to the Group and at least I would just buy a new product key - it does not sound as it happens regularly?

Help and thanks

You must contact Adobe Support by chat or phone when you have the serial number and activation problems.  If you have already done this and their decision has been made, there is nothing anyone here can do to change that.

Here are some links to help get in touch if you need:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

Similar Questions

  • Check the product key

    Can you check to see if this product key has been used (deleted)

    Hello

    Product keys are deleted posts here to protect against theft.

    There is no public list of preserved product keys.

    The only way to know if it has been used is to install the operating system to use it and see if it passes or not.

    See you soon.

  • Is it possible to use records Microsoft product key to activate my program of portable computers lojack stolen?

    my computer girls laptop was stolen and I know I've seen a lojack on her program, but documents CIHI received, the product key codes are somewhere in a storage unit 10 x 20. My question is when she recorded installed microsoft programs is not possible to use registration to acctivate the lojack program information?

    original title: laptop computer theft

    The application of lo-jack, if it existed, should have been configured by you / your daughter to work * before * there was a problem.  It's probably something provided by the OEM (Dell, HP, Gateway, Lenovo) who sold the laptop - not a Microsoft application.

  • Product key took flight, I have to change my product to the real key.

    My product key of Windows has been by one theft...

    I need to change my product to the real key. It is requested that my problem please can be resolved.

    Your post makes no sense. Firstly, you say that your product key is stolen. Anyone know how that you're not the thief?

    We cannot help you in this forum. You will need to make a police report, claim on your household insurance and buy a new copy.

  • Is there a way to contact Microsoft on someone steal my product key Windows Vista without having to pay?

    original title: Windows Vista is listed as not authentic.

    Is there a way to contacing MS?

    My ASUS laptop, two years, that worked fine before now has Vista judged as not authentic.

    Is there a way to contact MS on the theft of my Vista key, by a hijacker, without having to pay £46?

    The responses that you recommend key by using system in Control Panel does not work.  No not developed phone number.

    I tried to update using a phone number for the validation of the software but when transferred to a Customer Service representative the tone lasts 3 seconds, then I cut.

    Other people have managed to get past the blocks set up by SM.  How did you do?

    I added a diagnostic report, because I believe that this is necessary.

    Thank you very much in advance for the help.

    Stem

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0xc004f012
    Windows product key: *-* - TQVXJ - 8RKRQ-RJC9V
    The Windows Product Key hash: RmirebzSDA/mCpkZBoW0LAtMwq0 =
    Windows product ID: 89572-OEM-7332166-00026
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {EB27F7DD-C7A9-47B5-9F93-7B136C18C9EF} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.110617 - 0336
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 109 n/a
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: n/a, hr = 0 x 80070002
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {EB27F7DD-C7A9-47B5-9F93-7B136C18C9EF}1.9.0027.06.0.6002.2.00010300.2.0.002x 32*-*-*-*-RJC9V89572-OEM-7332166-000262S-1-5-21-2014836497-7198203-2433699048ASUSTeK Computer Inc.        X58L American Megatrends Inc.. 203 20081210000000.000000 + 00017313507018400FA08090409GMT Standard Time(GMT+00:00)03109

    Content Spsys.log: 0 x 80070002

    License data-->
    Input error: there is no script engine for file extension ".vbs".

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OAAAAAEABAABAAIAAQABAAAAAwABAAEAeqgsz7Sk2JsqOpJxRoMS3NrOjgry9KgC8EXCgKxWKoU =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC A_M_I_ OEMAPIC
    FACP A_M_I_ OEMFACP
    DBGP A_M_I_ OEMDBGP
    HPET A_M_I_ OEMHPET
    START A_M_I_ OEMBOOT
    MCFG A_M_I_ OEMMCFG
    OEMX A_M_I_ OEMXLIC
    CO-SUBMISSION A_M_I_ OEMECDT
    LASRYVITRAGE A_M_I_ AMI_OEM
    GSCI A_M_I_ GMCHSCI
    OEMATKG A_M_I_ ATKG
    SSDT PmRef CpuPm

    After a little research...

    run the following commands in an elevated command prompt window - it should reset itself almost all the options of Scrripting.

    regsvr32 vbscript.dll

    regsvr32 jscript.dll

    regsvr32 dispex.dll

    regsvr32 scrobj.dll

    regsvr32 scrrun.dll

    regsvr32 wshext.dll

    The post report MGADiag anothher.

  • Where can I find a "product key" for Microsoft Office Word 2007.

    When I try to open Microsoft Office Word 2007, which is installed on my computer, I get this pop up asking for my product key. I have no knowledge of a product key and I don't know where it can be located. Anyone has an idea about this 'product key '.

    Thank you

    Hello, the product key is normally printed in the retail packaging or is sent in the confirmation email in case you made a digital purchase. However there is a support forum for the mozilla firefox browser. If you continue to have problems to get the desktop software to work, please contact support Microsoft instead since it is their product.

  • Computer HP laptop-15: activation code/product key

    I have the hp to access my computer remotely to fix the webcam. (before 90 days of free support was up). I never received the product key/activation code for cyberlink power dvd 14 media player cannot play the dvd on my laptop When I called to ask for the code the Tech refused to give me the product key so that I can use the software indicating that it was not their software, but I see that you can download from their web page. They can give me the code that I have ever received at first for $50. Anyone know where I can get the product key to use the software?

    Hi @kat6973,

    I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

    If you are unfamiliar with the operation of the function of private messages of the Forum, this posthas instructions.

  • product key Windows 8.1

    I just bought a laptop HP from PC world with 8.1 Windows preinstalled. I have however no disc or product key. Could you please tell me if I need to activate Windows or how I would manage if I ever needed again to install windows 8.1 in the future without disc or the key.

    Thank you.

    Hello

    You can create a set of drives for future use:

    http://support.HP.com/us-en/document/c03481733

    You can also recover your machine any time using Recovery Manager:

    http://support.HP.com/us-en/document/c03489643

    The key is in the BIOS of the machine and already active.

    Kind regards.

  • Can't see the e-mail attachment - it asks for a product key

    Hi everyone, I m at my wits end, when she open an attachment on s emails asking for a product key, I ve tried to type in the product key that of on the sticker on my laptop but it does not.

    It of a new laptop computer that I kind of won
    Can you all please help?

    Your ad is quite confusing.

    You have for Toshiba laptop?
    How old is it?
    Are you using the original Toshiba OS, you got with this laptop?
    Summer cell origin and properly packaged when you guessed it?
    Using preinstalled Outlook?

    Please post some facts that can help you understand.

  • How to find the original windows product key?

    I think I need something that is not really possible, but I give it a go anyway. Some time ago, I bought a new ultrabook with preinstalled windows U840W 7. I got this sticker on the back of my laptop with product key but who are off to a long time ago. The problem I have now is that I've recently updated to windows 10 and shortly after my HARD drive has failed. I replaced my HARD drive and reinstalled windows but product key to my victory 10 showed before is not valid as an activation key. I contacted Microsoft to see what my options are and they advised me that if I can provide key to windows 7, I had at the beginning, they can solve this problem for me. Are there opportunities that I can get it somehow? Any help would be much appreciated.

    I think I'm after something impossible, but I give it a go anyway. Some time ago I bought a brand new u840w ultrabook.
    It came preinstalled with windows 7 and there was a sticker with the product key to this topic. Unfortunately this vignette came out a long time ago without notice me so I did take a picture of him. I've recently updated to windows 10. The problem I have is that my HARD drive is dead. I knew that it was about to happen, so I took a photo of product key windows 10 showed. Unfortunately once I replaced my HARD drive and did a clean install of windows 10 I can't use this product key to activate my windows. I contacted Microsoft and they advised me that if I can provide them with the product key, which was on this thumbnail when I bought my laptop, they can activate my copy. Are there opportunities that I can find the product key? Otherwise it would cost me $199 and I certainly don't want to pay for this... Any help would be much appreciated.

  • How to find product key Windows 8.1 on the laptop?

    I have a problem since to do the windows updates. My laptop of seams to have erased everything off my hard drive, I have a legitimate windows disk 8 to reinstall, no product key, but it is anyway to find it on the laptop?

    I have tried to do the regedit, but can't seam to find it anywhere

    When you buy new notebook and get with preinstalled OS, you will get a valid version that includes a valid product key.
    With other words original version you got with your machine is properly enabled. Product key belongs to this original version only and you cannot use it for activation if you want to install the version of the OS.

    Your version of Win8 to pick up the product key of Microsoft.

    Of course, you have the original version of the new OS but you must order by Toshiba - https://backupmedia.toshiba.eu/landing.aspx

  • Satellite C660-1R1 - recover Windows 7 product key

    Dear Toshiba support,

    My Toshiba Satellite C660-1R1 bought in 2011. By the end of 2013, the original HARD drive died and I replaced it with an SSD. That said, I can't start the recovery with the original Windows 7 installation partition, or I can retrieve the product key from the registry. In addition, the sticker of the product key on the back of the laptop is almost unreadable. I read only a few letters.

    Is it possible for the support of Toshiba recover my Windows 7 Home product key based on the serial number and other details? I can send the whole of the back of my laptop with two stickers to the evidence.

    Thanks for any help.
    Marcin

    Hi marcinziel
    You are lucky to have a product key sticker (COA).
    Some people have had success with the digitization of the AOC and using software to improve the image.
    This year I bought a R50 Pro of the Satellite with Windows 7 pro and I can't find a sticker (COA) about it.
    Toshiba help you with your product key problem?
    I'm still waiting for a response from Toshiba.
    Concerning
    Nev

  • Where to find Windows 7 product key Pro for Satellite Pro R50 - B

    Hey there
    Where is the product key Win7 Pro on a Satellite Pro R 50 B?
    Microsoft Windows 7 is pre-installed.
    I looked in the compartment of the battery and the charger.
    I record all the numbers of model/series/product - before etc stickers are damaged.
    The absence of Microsoft product key can cause me problems later.

    .......??

    Hello

    After that reading posts of people lose their product keys and other numbers of their computers, I'm recordiing all the numbers on a Pro R50 - B satellite.
    However, I can't locate the Windows 7 Professional product key.
    I already looked in the compartment the battery and power.
    Windows 7 Professional came pre-installed on this laptop so she must have a product key.
    Does anyone know where the product key is attached to this laptop?

    Thank you
    Nev

  • I need a product key Microsoft Vista

    Hello

    I need a product key Microsoft Vista I don't have any disks or the original box and the label is unreadable,
    I have the serial number of the laptop if it is of any help.

    Hello

    Image of Toshiba is pre-installed on Toshiba laptops and the Windows operating system has already been activated the serial key which has been placed at the bottom of the device belongs to this preinstalled OEM version and does not work in relation to other versions of Windows

    If you didn t create the drive recovery in the past or if you have lost the disc, then you will need to order the recovery disk. This page should help you:
    http://backupmedia.Toshiba.EU/landing.aspx

  • Satellite L300 - need to Win Vista product key

    I have a Satellite L300. OS recently broke down and recovery CD does not work.
    I got another CD of instalation windows vista but windows at the back of the laptop dispelled the label, and I can't read the code.

    I can provide the invoice product or information of the laptop required for security reasons.

    How can I return the product key?

    Thank you

    Product key placed in the lower corner of your laptop is useless for you. Why?
    This product key is for the original version of recovery that you have with your machine and cannot be used for activation if you install Windows by using the original Microsoft facilities.

Maybe you are looking for