ThinApp mailing - Activation Office 2010 issue

Hi all

I'm new to this community, so forgive me if I did not follow the normal protocol with this discussion.

Basically I have Thinapped a piece of software called Civica App. The software itself works well until I try to use the mail merge with MS Word 2010. Our Office 2010 Pro, use KMS activation and is installed in the base image. The suite Office 2010 products see the activated when launch you them manually in the VDI environment, so I know KMS works well.

When we run the mailing of the Civica App Thinapp he launches Word 2010, merges the data into the Word template, and then launches the Office 2010 Installer. The installation program will fail and then we get the infamous "Microsoft Office is unable to verify the license for this application. A repair attempt failed or was canceled by the user. Message will now close the Application.

Isolation mode is only passed in full to the merged on the folder %appdata%\microsoft\windows\sendto folder/sup and allowed the software write in the itinerant/persona user profile when creating new merger model files and mail (because it is where the software Civica App writes this file). MS Word 2010 features installed for the mailing and they work fine.

I applied 2 fixes in VMWare KB1022287. I realize account this article talks of when Office 2010 Thinapped himself, but the symptoms are the same. I placed this code in the file config.xml and re-installed Office 2010 in the base image, no luck there:

"< setting Value ="kmsserver.domain.com"/ >"
< value = "1" / >

I also copied and pasted the "Office2010-Osppsvc - Keys.txt" registry entries at the top of the file HKEY_LOCAL_MACHINE.txt of the Civic App files project and re - build the application.

There was a suggestion to put the software to the base image, but I have another application with the same problem. This software is by computer based on licensing, so that it can not all put in the base image.

Note: If I run the App Thinapp Civica on a physical Windows 7/Office 2010 Pro Plus machine, it works fine.

I am out of ideas now, just so you seek advice if anyone else has experienced this?

Thanks - Steve.

OK, if you use civic App ThinApp package with natively installed Office 2010, and on some machines, you get a license error. By default, civic App Launches native binaries of Office in the virtual environment. You can modify package.ini to run Winword in the native environment, and I hope that the license error can be avoided. For example:

VirtualizeExternalOutOfProcessCOM = 0
ChildProcessEnvironmentExceptions = Winword.exe
ChildProcessEnvironmentDefault = virtual

Here's an example of doing something similar:

http://blogs.VMware.com/ThinApp/2011/12/enabling-send-as-email-attachment-in-ThinApp-packages-when-Outlook-is-installed-natively.html

Tags: VMware

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