This update of the 7 week window do not work

This week I have 3 update for Windows 7 pro, but ther are not working
every time that I have try tell me to reboot is not to stop computer as update are installing
evil
 
Bring it to 14% so tell me it failed and goes back to the old ver of window before the update
I try it a few times now with the same result, and once he scare the _ out of me like he jam just your job don't move any of this because of their update
 
updated IE8 KB978506
Windows 7 KB976972 update
update of window 7 KB 977074
 
something is very wrong with them to update

Well I finally got the update no work - no thanks to window update - after is not bad some time I tried to download all 3 at the same time, but that did not work well seem ther love to be installed one by one - out further and it works after a lot of testing

I've opened Incident of Service Support Microsoft online

and here what ther me has said - but not a bit of it worked for me

Microsoft online please contact the Support Service.

From your description, I understand that there are 3 updates failed to install. If I misunderstood your concern, feel free to let me know.

I understand the inconvenience that this matter has caused. Rest assured that I will do my best to help you solve this problem.

This problem may be caused by the following factors:

1. some third-party programs affect.

2 corrupt Windows Update temporary files.

In order to narrow down the cause of this problem and solve it, please refer to the following steps. After completing each step, please check the result again on the Windows Update Web site.

NOTE: Some third-party programs can affect the Windows Update service. If you run third party applications such as web accelerators, Internet or Spyblocker (programs designed to improve the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend temporarily disable us or to stop and then try to access Windows Update later, please understand that we are disabling these programs only for troubleshooting purposes and we can re-enable these programs after that we finish troubleshooting.

Step 1: Clean boot

==============

This method will help us determine if this issue is caused by a loader program or service. Please, perform the following steps:

1. click on the "Start" button, type "msconfig" in the search bar and press ENTER.

Note:, please, click on continue if the "User Account Control" window appears.

2. click on the 'Services' tab, check "Hide all Microsoft Services" and click on 'Disable All' (if it's not gray).

3. click on the 'Startup' tab, click 'Disable All' and click on 'OK '.

Then, restart the computer. When the "System Configuration utility" window appears, please check "don't show this message or launch the system.

4. check if we can upgrade the system to boot.

Note 1: Temporarily disable the startup only, group prevents the loading at startup, startup programs. This should not affect the system or other programs. We always run manually these programs later.

Note 2: We can check on start up Normal in the general tab to return to the Normal Mode after that we get this issue is resolved.

If the problem persists, please continue to try step 2.

Step 2: Rename the folder C:\Windows\SoftwareDistribution Windows Update

================================================

This problem may occur if the Windows Update, software distribution folder was damaged. We can refer to the following steps to rename this folder. Please note that the file will be re-created the next time we visit the Windows Update site.

1. close all open windows.

2. click on the "Start" button, click "All programs" and click on "Accessories".

3. right click on "Command prompt" and click "run as Administrator".

4. in the window "Administrator: command prompt", type "net stop WuAuServ" (without the quotes) and press ENTER.

Note: Please look at the cmd window and make sure that it is said that he was arrested with success until we try to rename the folder. However, if it failed, please let me know before you perform other measures and include any error messages you may have received when it failed.

5. click on the button 'Start' in the 'Search' box type "%windir%" (without the quotes) and press ENTER.

6. in the opened folder, find the folder named "C:\Windows\SoftwareDistribution".

7. right click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this folder.

8. still in the window "Administrator: command prompt", type the command "net start WuAuServ" (without the quotes) in the window to restart the service Windows updates.

Note: Please look at the cmd window and make sure that it says it has successfully launched. However, if it failed, please let me know before you perform other measures and include any error messages you may have received when it failed.

If the problem persists, please collect the following information for further research.

How to capture a screenshot

======================

1 when the error appears, press print screen (print screen) on your keyboard.

2. click on the "Start" button, type "mspaint" in the search bar and press ENTER.

3. in the Paint program, click on the "Edit" menu, click "Paste". Click on the "File" menu, and then click "Save".

4. the dialog box "Save as" appears. Type a file name in the "filename:" box, for example: "screenshot".

5. make sure that "JPEG (*.)" JPG; *. JPEG; *. JPE; *. JFIF)"is selected in the box"Save as type", click on"Desktop"in the left pane and then click on"Save ".

Please send this JPEG file to my email

How to retrieve system information

=============================

System information can provide us with more information about the current state of the system. I would check for you. Please send it to me using the following steps:

1. click on the "Start" button, type "MSINFO32" in the search bar and press ENTER to start System Information.

2. on the pop-up window, in the menu bar, click on 'File' and click on 'Save', type a file name and choose NFO as "Save as type", click on "Desktop" in the left pane and click Save.

Please send it as an attachment for further research.

How to recover the WindowsUpdate.log file

================================

1. click on the "Start" button, type "WindowsUpdate.log" (without the quotes) in the search bar and press ENTER. We will see a file named "WindowsUpdate.log".

2. now click on the 'File' menu and click on the "save under".

3. in the left pane, click "Desktop" and click the "Save" button.

The file will be saved to your desktop. Please send the file

Note: When you attach files to emails, the process will vary depending on the used e-mail application. While you compose the message, the most applications will provide you with a 'Join' button or paper clip icon click to attach a file. After clicking on this button/icon you need to navigate to the file you want to attach and select it by either double clicking on it or by clicking on it once, then clicking on the button "join".

If please try my suggestion and let me know the results soon. If you have any other questions, feel free to let me know.

Tags: Windows

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