Thouch Tablet mouse freeze ONLY into account Admin

I have a new laptop LG with Windows Vista. When I want in my administrator account my mouse works for a few seconds while loading, but as soon as he's done loading it will freeze. But when I connect to my account of comments it works fine. What continues?

Hello Confussedgirl,

Thank you for posting.

We will try to restart you PC in safe mode, and then try to connect to your admin account to see if your touchpad works.  If it works in safe mode then a program that you have installed under your admin profile is the problem.  Then, you can use safe mode to remove the last program that was installed before you start to have problems.  These are just suggestions on how to narrow the problem.

Here are the steps to start your computer in safe mode.

Safe mode is useful for troubleshooting problems with programs and drivers that might not start correctly, or that might prevent Windows from starting correctly. If a problem does not reappear when you start in safe mode, you can eliminate the default settings and basic as possible cause device drivers. If a program recently installed, device, or driver prevents Windows from running correctly, you can start your computer in safe mode, and then remove the program that is causing the problem.

  1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

    Click the button start , click the arrow next to the button lock , then click on restart.

  2. Do one of the following:

    • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

    • If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. In the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).

  4. Log your computer with a user account with administrator rights.

When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

Please let me now if this helps you.

Zack

Microsoft Answers Support Engineer

Tags: Windows

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